Reported by Vishnu Som
, Edited by Abhishek Chakraborty
| Friday January 13, 2017, New Delhi
After a cluster of videos of jawans highlighting their poor work conditions went viral this week, inciting public anger, Army Chief General Bipin Rawat said that complaints or feedback by soldiers should be sent to his office rather than through social media, stressing the importance of problems being handled internally. General Rawat also told reporters, "In a force of over 12 lakhs, there will be grievances. And often the reason for grievances is something else." An army jawan posted in Dehradun said yesterday that he wrote to Prime Minister Narendra Modi's office
, the Defence Minister and others, seeking their intervention, but has been threatened and "tortured" after that.