Written by Priyanka Pant
| Monday October 09, 2017, New Delhi
Mallika Dua took to Facebook to narrate a terrifying experience she had with an Uber driver in Mumbai. Alleging that her Uber driver was verbally abusive and erratic, she criticised the company in scathing terms for inadequate customer care in India. In a subsequent post, Ms Dua wrote that while Uber India had promised "corrective action," she did not consider the matter resolved.