Author-lyricist Neelesh Misra has called out IndiGo Airlines for allegedly misbehaving with his 10-year-old daughter Vaidehi Misra who travelled "alone" as an unaccompanied minor on the carrier's Lucknow to Goa flight.
Neelesh Misra on X shared a post, detailing his daughter's experience with a "rude" IndiGo staffer.
"#Indigo
'This girl is getting on my nerves. She is such a finicky eater! ...'
'Don't you have eyes? Go, go eat! Go and miss your flight!'
"This and a barrage of other rude things is what the @IndiGo6E staffer (Laraib?) said about my 10-yr-old daughter Vaidehi Misra who just travelled alone as an unaccompanied minor from Lucknow to Goa," he wrote.
#Indigo
— Neelesh Misra (@neeleshmisra) January 13, 2026
“This girl is getting on my nerves. She is such a finicky eater! …”
“Don't you have eyes? Go, go eat! Go and miss your flight!”
This and a barrage of other rude things is what the @IndiGo6E staffer (Laraib?) said about my 10-yr-old daughter Vaidehi Misra who just…
The writer, who has penned songs for films such as Barfi! and Bajrangi Bhaijaan and served as screenwriter for Ek Tha Tiger, alleged despite his intervention via phone, the staffer "continued the attitude".
"We all know about the arrogance of Indigo towards adults. Today I saw it towards a child as well. I had to call the person and talk to her, and she still continued the attitude. You should be ashamed. @airsewa_MoCA," he added in his post, tagging Air Sewa.
A spokesperson from IndiGo replied to Neelesh Misra's post, saying the airline has taken up the matter on priority.
Mr. Misra, thank you for your time on the call. Please be assured that we are taking this matter on priority and are reviewing the details thoroughly. Thank you for your understanding. We appreciate your patience while we examine this closely. ~ Team IndiGo
— IndiGo (@IndiGo6E) January 13, 2026
"Mr Misra, thank you for your time on the call. Please be assured that we are taking this matter on priority and are reviewing the details thoroughly. Thank you for your understanding. We appreciate your patience while we examine this closely - Team IndiGo."
Later, IndiGo issued a detailed response to Neelesh Misra, stating that his daughter was cared for throughout her journey.
"Dear Sir, thank you for taking the time to speak with us. We truly understand how worrying it can be when a child is travelling on her own. Following a detailed review with our airport teams and careful investigation of the matter, we would like to reassure you that Ms Misra was cared for and assisted throughout her journey, with our teams remaining courteous, attentive and supportive at all times," the air carrier said in a statement shared on its X page.
Dear Sir, thank you for taking the time to speak with us. We truly understand how worrying it can be when a child is travelling on her own. Following a detailed review with our airport teams and careful investigation of the matter, we would like to reassure you that Ms Misra was…
— IndiGo (@IndiGo6E) January 14, 2026
The spokesperson for IndiGo further said that they had reached out to the author regarding the "excess baggage being carried".
"As the available options were explained, we awaited your confirmation on how you wished to proceed and followed your instructions accordingly. Additionally, as departure time was approaching, Ms Misra wished to visit a few food outlets.
"Despite the limited time remaining, our team members waited patiently and escorted her safely, ensuring that she boarded the flight. Please be assured that being present, attentive and supportive throughout the journey is something our teams remain deeply committed to, and we will always be right here to assist you and your loved ones. Thank you for placing your trust in IndiGo."
Soon, Neelesh Misra replied to IndiGo's latest statement, saying the airline's response "doesn't address any of the concerns" raised by him.
I understand your need to defend your employee and your protocols. It is predictable.
— Neelesh Misra (@neeleshmisra) January 14, 2026
Your detailed account doesn't address any of the concerns I raised. That said, I don't wish to waste any of your or others users' social media time.
I would only advise parents sending their… https://t.co/Zowi3pimE2
"I don't wish to waste any of your or other users' social media time. I would only advise parents sending their children unaccompanied to be mindful of this. I came to know of this behaviour because I had handed my daughter a basic feature phone for an emergency during her travel," he wrote.
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