"Tears were shed and the patient felt very happy," the ambulance service posted on its Facebook page alongside a photo showing a paramedic beside a stretcher facing the ocean at Hervey Bay, on Australia's east coast.
"A crew were transporting a patient to the palliative care unit of the local Hospital and the patient expressed that she just wished she could be at the beach again," the Queensland Ambulance Service (QAS) said in the message posted on Thursday.
"Above and beyond,the crew took a small diversion to the awesome beach at Hervey Bay to give the patient this opportunity," it added of the crew's actions on Wednesday.
"Sometimes it is not the drugs/training/skills - sometimes all you need is empathy to make a difference!"
In less than 24 hours, the post has been shared over 17,600 times and collected over 55,000 reactions. It has clearly struck a chord with many.
"Dignity is one of the last things you can give to a person at the end of their life journey, this was dignity personified by the crew, thank you for giving me faith that there are still human beings who truly care," writes another.
"Thank you to all past, present and future ambulance officers. You are in a career that has way more lows than highs. You see people at their worst and only a glimpse of them at their best, yet day in and day out you turn up for work ready to hold our lives in your hands. Thank you for showing compassion and love to fellow humans at such a fragile time in their lives," adds a third.
(With inputs from AFP) Click for more trending news