"Whereas other officers may submit their reports to respective HODs/secretaries, all secretaries and heads of departments should submit their reports to the CS.
"The CS (Chief Secretary) may send copies of the field visits made last week. All reports should reach my office by 11 AM on Monday," Mr Kejriwal said in his letter to Mr Kutty.
He also said field visits by officials are of "utmost importance to keep abreast of what is happening in the field".
"I had directed earlier that all officers will be available in their offices to meet public, without appointments, on all working days. However, I am told that many officers are not following this," Mr Kejriwal had written to Mr Kutty.