Viral: Passenger Forgets iPad On Train To Bhopal, Recovers It Using RailMadad

A passenger recently took to X to express their heartfelt gratitude towards Indian Railways staff who helped her recover a valuable belonging forgotten on a train. The post has since gone viral and grabbed many eyeballs online. X user Diya (@diyaatwt) explained that she forgot her iPad when she was on her way to Bhopal onboard the Dakshin Express on December 27. She said she only realised it was missing "an hour later," which resulted in "chaos" and "lots of crying."

She called the Railways' helpline (#139) and logged a report on the RailMadad app to flag the missing item. She revealed that she managed to get it back quickly. In the X post, she wrote, "Amazingly, within minutes we got a call from the helpline, a quick follow-up with RPF + the TTE on the train, and staff at the next station, Itarsi. The iPad was recovered!" In later comments, the passenger revealed that the device contained many of her study notes. She also thanked various staff members by name.

LORE UPDATE:
I forgot my IPAD on a train to bhopal (Dakshin Express, 28.12.25)

Realised an hour later,
between all the chaos (and lots of crying 😭) we called #139 and registered a report on #RailMadad app.

Amazingly, within minutes we got a call from the helpline, a quick…

— Diya (@diyaatwt) December 30, 2025

LITERALLY HAD ALL MY DSA NOTES BTW🥹🥹🥹

— Diya (@diyaatwt) December 30, 2025

In the comments, many X users reacted positively. Some shared similar personal experiences. Read some of the reactions below:

Similar experience quite recently. Mine was a denim jacket only infact. Was able to get it through railmadad.

— Tvisha Srivastava (@tviishaaaaa) December 30, 2025

Five years ago, my wife accidentally left her handbag on a BRTS bus in Indore. It contained her mobile phone, jewellery, and important personal items.
A few hours later, we collected it from the BRTS head office, everything was intact, untouched.
That day, our respect for Indore…

— Indic Wisdom (@resurection_neo) December 31, 2025

The railway helpline has become much much better! Experienced it myself as well. They are very prompt in resolution. Motivated leadership + effective implementation can do wonders.

— Pulkit Changoiwala (@_changoi_) December 30, 2025

Good news😊

— Anamika (@lunarlunar9876) December 31, 2025

I forgot my charger... And then got it back!!! I still remember the look in TTE's eyes when he returned me the charger.

— Shashwat Singh (@the_shashwat11) December 31, 2025

How can people forget such a big device when de-boarding?

— Asaur 🚸 (@AsaurChaudhury) December 31, 2025

Disclaimer: NDTV does not vouch for the claims by the X users.

Previously, another post about a rail passenger who promptly recovered their lost belongings went viral online. A neurosurgeon from Chennai registered a report on RailMadad after he realised he had forgotten his wristwatch in a washroom aboard the Vande Bharat Express train he had travelled by earlier. Within 40 minutes, the lost item was located by the officials, and he was notified of the same. Click here to read the full story.