This Article is From Jun 12, 2013

No more telegrams. BSNL disconnects the service.

No more telegrams. BSNL disconnects the service.
Tiruchirapalli: Smart phones, emails and SMS seem to have pushed the humble telegram service to a quiet corner with the BSNL deciding to discontinue the 160-year-old telegraph service from July 15.

Once the main source of quick and urgent communication, the service delivered news and messages to people across the country.

But with the advent of technology and newer means of communication, the telegram found itself edged out.

As per a circular issued by Shameem Akhtar, Senior General Manager of the Telegraph Services at Bharat Sanchar Nigam Limited (BSNL) Corporate office in Delhi, the telegraph service is to be discontinued with effect from July 15, 2013.

The circular sent to various telecom district and circle offices as per the instruction of a competent authority denotes that telegram services will be closed from 15 July and as a result all telegraph offices under the management of BSNL will have to stop booking telegrams from July 15.

The circular has also directed the telecom offices to maintain the log books, service messages, delivery slips only for six months from the date of bookings. However, complaints, press reports and other messages from different consumer forum are to be kept for one year.

Sources at BSNL in Delhi said, "We had asked the government to support the service as it was not commercially viable and the government said the BSNL board should decide on it.

"We have taken a decision to close the service after consultation with the Department of Posts. They also said that there are better options available," the sources said.

The BSNL has instructed that surplus telegraph staff members would be deployed to mobile services, landline telephony, broadband services and shifting could take place within the next three months.

Faced with declining revenues, the government had revised the telegram charges in May 2011, after a gap of 60 years.

The telegram charges for inland services was hiked to Rs 27/50 from Rs. 3/50, 4/50 earlier.

Two months ago, telegram services for overseas communication was withdrawn by BSNL.