This Article is From Oct 12, 2014

Cyclone Hudhud: Airtel Sets Up Helpline for Tracking People

Cyclone Hudhud: Airtel Sets Up Helpline for Tracking People
New Delhi: Telecom major Airtel has set up a helpline number to help people know the last location of their friends and relatives in case they are affected by Cyclone Hudhud. (Cyclone Hudhud Centre is Crossing Andhra Pradesh Coast: 10 Developments)

"Special helplines and backup capacity call centres have been set up. Customers in Odisha can call 1948 and those in Andhra Pradesh can call 1949, for which customer communications have already been sent," Airtel spokesperson said in a response to a query. (Visakhapatnam Worst Hit, Heavier Rain to Follow: Met Department)

The telecom service provider said it has put its team at high alert to monitor connectivity in area that may be affected by the cyclone.

"For alternate power supply, we have built requisite fuel backup including mobile diesel generators' at key locations. All critical spares and fibre at important locations are in place for faster response and minimum downtime," the spokesperson said. (Cyclone Hudhud: 2 Killed in Rain-Related Incidents in Andhra Pradesh)

The company has arranged VSAT equipment for providing service using satellite in strategic areas for faster connectivity, if needed.

Last month, telecom connectivity completely failed in flood-affected area of Kashmir valley. Absence of telecom connectivity hampered rescue work in the state. (Focus on Clearing Roads, Rescuing People)

"De-watering pumps have been placed at site locations in low-lying areas and efforts are on to set-up a plan for emergency BSC rehoming," the spokesperson said. (Hudhud Hits: Andhra, Odisha Cut Off as Trains, Flights Cancelled)

The company has arranged for additional manpower and they are being stationed at districts that are likely to be impacted.
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