Malavika Mohanan was not happy with her recent IndiGo flight experience. The actress shared her ordeal on social media and called out the airline for frequent flight delays. She criticised the company for making passengers sit on the flight instead of informing them about the delay.
"Why are your 9/10 flights always delayed @IndiGo6E? And why this trend of making passengers board the flight and making them sit randomly for an hour or so instead of starting boarding late if you happen to be delayed?" Malavika wrote in a post on X.
Why are your 9/10 flights always delayed @IndiGo6E ? And why this trend of making passengers board the flight and making them sit randomly for an hour or so instead of starting boarding late if you happen to be delayed?
— Malavika Mohanan (@MalavikaM_) October 4, 2025
Malavika's post went viral on X, with several users sharing their own unsatisfactory experiences with the airline in the comments section. One user wrote, "Indigo is famous for that. DGCA sleeping as always."
Indigo is famous for that. DGCA sleeping as always.
— Radiant (@inmy1name) October 4, 2025
Another added, "Seriously @IndiGo6E, almost every 9/10 flight is delayed? And then this new trend of making passengers board early only to sit randomly for an hour, why not just start boarding later if the flight's delayed? Makes zero sense and adds to everyone's frustration!"
Seriously @IndiGo6E, almost every 9/10 flight delayed? ???? And then this new trend of making passengers board early only to sit randomly for an hour why not just start boarding later if the flight's delayed? Makes zero sense and adds to everyone's frustration!
— ???????????????????????? (@TheRealPKFan) October 4, 2025
JUST CHILL ...this problem occurs especially during bad weather or peak hours. ????
— Ａｄｉｔｉ????️???? (@GlamAditi_X) October 4, 2025
An individual shared, "@IndiGo6E thanks for the free escape room experience inside the aircraft. No clues, no movement, just vibes and recycled air for 60 minutes."
@IndiGo6E thanks for the free escape room experience inside the aircraft. No clues, no movement, just vibes and recycled air for 60 minutes. ????????????
— CINEMOLT (@baloo_gro) October 4, 2025
"JUST CHILL... this problem occurs especially during bad weather or peak hours," read a comment.
"She is absolutely correct! On my way to Kashmir via Delhi, the same thing happened. It got delayed by 30 (minutes)- 1 hour, yet I was made to sit near the gate so early," read another comment.
She is absolutely ???? correct !
— Dr.Aazim Kassi〽️ (@AazimKassim) October 4, 2025
On my way to Kashmir via Delhi same thing happened it gets delayed by 30- 1 hour yet I am made to sit near gate so early
Indigo replied on the post saying, "Dear Ms Mohanan, thank you for meeting our airport team. We understand that wait times can be inconvenient. Please be assured that all necessary procedures were completed as per the scheduled departure time. However, there was a brief delay while we awaited clearance due to ground infrastructure congestion, which was beyond our control. We appreciate your patience and understanding, and look forward to serving you again soon."
This is not the first time the airlines has been under scrutiny. It has made headlines for several issues, including being fined for hygiene problems, engine fire and tail strike incidents.
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