Took Maggi Noodles Off the Shelves Because We Felt Consumer Was Distressed, Says Nestle's Global CEO

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I am confident Maggi Noodles will be back very soon, says Nestle's Global CEO (Press Trust of India photo)

New Delhi: 

Nestle's global CEO Paul Bulcke addressed the media on the controversy around Maggi noodles which has been under country-wide scrutiny for high lead content and mono-sodium glutamate or MSG, a taste enhancer.

Here are the highlights:

  • I thank you all for your interest.
  • We found that the trust of the consumers has been shaken.
  • Growing concerns about the product has led to that confusion.
  • Maggi Noodles in India are safe for consumption, we have the same quality standards everywhere in the world.
  • We have been carrying tests on Maggi noodles on multiple batches. All results that came out indicate that Maggi noodles are safe for consumption.
  • There may be some MSG occurring in other ingredients. Will take off 'No MSG' from the label so that there's no confusion about it.
  • Trust of our consumers is of paramount importance to us.
  • Trying to learn why there's a difference in test results carried out in other laboratories and ours.
  • There is confusion about how you test...if we put them together, we can see why there is difference in test results.
  • We are working with the authorities to clarify the situation.
  • We will share all our test results with full transparency. This is a result of some confusion and we have to resolve it.
  • We are trying to restore the confidence of our consumers in Maggi, our first priority is to address the consumers.
  • We are taking this very seriously.
  • We are taking Maggi Noodles off the shelves till the situation is clarified.
  • The share is down but it is the trust of the consumers that is more important to us.
  • India is important to us. We have been in India for over 100 years, we are a part of India. We are talking to the authorities. I don't think there is any problem there.
  • I am confident Maggi Noodles will be back very soon.
  • We're not going to pull Maggi noodles from shelves in the UK or any other country.
  • Did not start testing Maggi now. We test every batch of Maggi as it leaves factories. Our tests show that the product is safe.

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