The EDP Cell of Central Industrial Security Force (CISF), in collaboration with Unified Mobile Application for New-age Governance (UMANG) team of National e-Governance Division (NeGD), has developed the mobile application of "Lost and Found" as well as a technical consultancy.
"The main advantage of this mobile version is that passenger can directly register complaints and get status of the complaint immediately. In this application, the user can also request for technical consultancy," CISF Assistant Inspector General Hemendra Singh told IANS.
Launched on the raising day of the CISF on March 10, the application has three facilities - "Lost and found items at airports", "Tracking complaint/request status" and "Technical consultancy in security and fire services".
This web-based application was helpful to a number of passengers in reclaiming their lost articles at airports across the country as items worth Rs 50.05 crore and Rs 5.49 crore were restored to the passengers with its assistance in 2017 and till date in 2018 respectively.
"To make this web version more citizen centric, the mobile application with the help of UMANG was developed to facilitate a two way system where people can approach easily and register their complaints for their lost items," the CISF official added.