- An elderly woman took her first flight from Jaipur to Delhi with IndiGo Airlines
- An IndiGo crew member served tea, snacks, and a heartfelt note to the excited grandmother
- The grandson praised the crew's kindness and the captain's cockpit welcome in a viral video
First-ever flights are always special. But when you can take your parents and grandparents on their first-ever air travels, the experience becomes incredibly memorable. A video capturing a man named Yash Sharma and his grandmother on her first-ever flight from Jaipur to Delhi has been going viral on social media. Besides the elderly woman's childlike excitement for the journey, it was the thoughtful gestures of the IndiGo cabin crew that garnered immense praise online.
In the video, Yash Sharma can be seen capturing the moment when an IndiGo crew member serves milk tea and some snacks to his grandmother. The elderly lady, dressed in her traditional attire, is brimming with enthusiasm for her first-ever flight. Amid this, when the airline staff handed over the snack tray along with a letter, the doting grandmother's happiness knew no bounds. This transformed a simple family moment into an intensely emotional journey.
Sharing the video, the grandson wrote, “Her first flight. My proudest moment forever,” adding, “Watching Ma (Dadi), looking out at the clouds with the excitement of a child, healed a part of me I didn't know needed healing.”
He continued his note by expressing gratitude to the IndiGo crew, noting that even a small act by them made the journey even more cherishable. “A massive thank you to the kindness of the Indigo crew. From Suhani's sweet surprise note to the Captain welcoming us into the cockpit, you turned a travel day into a celebration.”
Watch the video here:
The sweet gesture by the crew members won several hearts on the internet, with many praising the airline staff.
A user said, “They are 6E Power Girls. Always impeccable.” Another added, “Wow, so cute of you.”
“Grandma's blessings will be a boon for the crew.....forever,” read a comment. Someone shared, “Nice gesture by Indigo crew.”
Someone tagged Indigo and wrote, “Kindly do the needful, please appreciate the kind gesture they do to make someone's flight experience worthy.”
The video served as a gentle reminder that kindness, empathy and warmth towards first-time flyers and elderly passengers can truly make a difference.
Track Latest News Live on NDTV.com and get news updates from India and around the world