Daily price revision follows a successful experiment in five cities - Chandigarh, Jamshedpur, Puducherry, Udaipur and Vizag - where daily price change started from May 1.
How to check prices online:
Visit the Indian Oil website, it displays prices of various products sold.
How to check rates through SMS:
Consumers need to send an SMS to fetch the current rates applicable at a dealer. Indian Oil has prescribed a format for sending such SMSes: SMS RSP< SPACE >DEALER CODE to 92249-92249
"The Dealer Code of each petrol pump would be prominently displayed in the petrol pump premises," IOC has said.
Indian Oil's mobile app, called "Fuel@IOC - IndianOil", also enables customers to check current prices.
This mobile application by Indian Oil is available on both Google Play and Apple Store, for Android and iPhone smartphone users respectively.
Helpline for consumer grievances:
Indian Oil has set up a customer care helpline 1800-2333-555 to lodge grievances related to daily price revision. "In case of any discrepancy customers can access IndianOil easily as all its petrol pumps prominently display mobile numbers of the concerned Field Officers," Indian Oil said.
Users also log in to the website iocl.com to submit any grievance. This can be done through the 'We're Listening' section, a link to which is provided on the home page.
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