Customer Complaints
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Blinkit Store In Gurugram Raided After Multiple Stale Paneer Complaints
The customer said they ordered paneer via Blinkit, but the first packet had a foul smell. The replacement was also "rotten and expired".
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Dinner At Delhi Hard Rock Cafe Turns Into "Nightmare" For Customer Injured By Fork - Read Viral Story
In a viral post, a Hard Rock Cafe customer in Delhi explains how a routine meal turned into a frightening experience after he was allegedly injured by a fork falling on his head from an upper level.
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Passenger Alleges Racial Bias After Being Skipped For Welcome Drink In Business Class
A Black passenger on a $5,000 British Airways business class ticket was denied a welcome drink due to a presumed downgrade, sparking claims of racial bias and a formal complaint.
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Consumer Court Slaps Rs 16 Lakh Refund Order On Skoda For Faulty Car, Service Negligence
Skoda has been ordered to refund Rs 16.73 lakh to the customer over a faulty car and poor service, sparking legal action.
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Swiggy Customer Claims He Got Maggi And Snacks Instead Of Silver Coins, Company Responds
Sharing his experience on X, the customer described the mix-up as a "Swiggy horror story," after claiming he received Maggi and snacks instead of silver coins.
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No Delivery Partner Assigned, Zomato Charges Full Amount As Cancellation Fee
A woman has accused food delivery giant Zomato of "theft" after she was charged a full cancellation fee for her order.
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Noida Man Finds Plastic Glove Inside Sandwich Ordered From Salad Days, Zomato Responds
A disposable glove, often worn while preparing sandwiches, was reportedly found inside the sandwich ordered by the customer.
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Rapido Fined Rs 10 Lakh By Consumer Protection Authority For Misleading Ads
Consumer protection authority CCPA has imposed a penalty of Rs 10 lakh on ride-hailing platform Rapido for misleading advertisements and unfair trade practices, the consumer affairs ministry said on Thursday.
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Found A Fly In Your Food? Scan The QR Code And Report It Instantly. Here's How
FSSAI has launched a new system allowing customers to report unhygienic or poor-quality food in hotels and restaurants using a QR code linked to its 'Food Safety Connect' app.
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Staff Training, CCTV Monitoring: Delhi Government's Plans To Make Buses Safer
In response to growing complaints about rash driving, skipped bus stops and misbehaviour by Delhi Transport Corporation staff, the Delhi government announced a mandatory training programme for its bus drivers and conductors.
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'Worm In Food Video Staged For Rs 25 Lakh Extortion': Rameshwaram Cafe
A popular south Indian restaurant brand has filed a police complaint against a group of people who it said allegedly tried to malign the brand and extort money by staging a false incident of food contamination at its Bengaluru airport outlet.
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'He Chased Me': Delhi Man's 'Horrible' Cab Ordeal Goes Viral
The cab driver turned up drunk, nearly caused an accident and later chased the customer after the latter filed a complaint against him.
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"Thought It Was Ice": Man Finds Glass In Bun Maska At Pune's Goodluck Cafe
A shocking incident has come to light at Pune's legendary Goodluck Irani Cafe, where a customer reportedly found pieces of glass in Bun Maska.
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Zomato CEO Deepinder Goyal Responds To Viral Complaint Criticising Zomato's Automated System
A former employee criticised Zomato's declining customer support standards in a viral post.
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Milkman Detained In Lucknow For 'Spitting' Into Milk Before Delivery
A milkman accused of spitting into milk before delivery was detained in Lucknow on Sunday after a customer lodged a complaint after seeing the incident on the CCTV installed at his house, police said.
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Blinkit Store In Gurugram Raided After Multiple Stale Paneer Complaints
The customer said they ordered paneer via Blinkit, but the first packet had a foul smell. The replacement was also "rotten and expired".
-
Dinner At Delhi Hard Rock Cafe Turns Into "Nightmare" For Customer Injured By Fork - Read Viral Story
In a viral post, a Hard Rock Cafe customer in Delhi explains how a routine meal turned into a frightening experience after he was allegedly injured by a fork falling on his head from an upper level.
-
Passenger Alleges Racial Bias After Being Skipped For Welcome Drink In Business Class
A Black passenger on a $5,000 British Airways business class ticket was denied a welcome drink due to a presumed downgrade, sparking claims of racial bias and a formal complaint.
-
Consumer Court Slaps Rs 16 Lakh Refund Order On Skoda For Faulty Car, Service Negligence
Skoda has been ordered to refund Rs 16.73 lakh to the customer over a faulty car and poor service, sparking legal action.
-
Swiggy Customer Claims He Got Maggi And Snacks Instead Of Silver Coins, Company Responds
Sharing his experience on X, the customer described the mix-up as a "Swiggy horror story," after claiming he received Maggi and snacks instead of silver coins.
-
No Delivery Partner Assigned, Zomato Charges Full Amount As Cancellation Fee
A woman has accused food delivery giant Zomato of "theft" after she was charged a full cancellation fee for her order.
-
Noida Man Finds Plastic Glove Inside Sandwich Ordered From Salad Days, Zomato Responds
A disposable glove, often worn while preparing sandwiches, was reportedly found inside the sandwich ordered by the customer.
-
Rapido Fined Rs 10 Lakh By Consumer Protection Authority For Misleading Ads
Consumer protection authority CCPA has imposed a penalty of Rs 10 lakh on ride-hailing platform Rapido for misleading advertisements and unfair trade practices, the consumer affairs ministry said on Thursday.
-
Found A Fly In Your Food? Scan The QR Code And Report It Instantly. Here's How
FSSAI has launched a new system allowing customers to report unhygienic or poor-quality food in hotels and restaurants using a QR code linked to its 'Food Safety Connect' app.
-
Staff Training, CCTV Monitoring: Delhi Government's Plans To Make Buses Safer
In response to growing complaints about rash driving, skipped bus stops and misbehaviour by Delhi Transport Corporation staff, the Delhi government announced a mandatory training programme for its bus drivers and conductors.
-
'Worm In Food Video Staged For Rs 25 Lakh Extortion': Rameshwaram Cafe
A popular south Indian restaurant brand has filed a police complaint against a group of people who it said allegedly tried to malign the brand and extort money by staging a false incident of food contamination at its Bengaluru airport outlet.
-
'He Chased Me': Delhi Man's 'Horrible' Cab Ordeal Goes Viral
The cab driver turned up drunk, nearly caused an accident and later chased the customer after the latter filed a complaint against him.
-
"Thought It Was Ice": Man Finds Glass In Bun Maska At Pune's Goodluck Cafe
A shocking incident has come to light at Pune's legendary Goodluck Irani Cafe, where a customer reportedly found pieces of glass in Bun Maska.
-
Zomato CEO Deepinder Goyal Responds To Viral Complaint Criticising Zomato's Automated System
A former employee criticised Zomato's declining customer support standards in a viral post.
-
Milkman Detained In Lucknow For 'Spitting' Into Milk Before Delivery
A milkman accused of spitting into milk before delivery was detained in Lucknow on Sunday after a customer lodged a complaint after seeing the incident on the CCTV installed at his house, police said.
