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"Thought It Was Ice": Man Finds Glass In Bun Maska At Pune's Goodluck Cafe
A shocking incident has come to light at Pune's legendary Goodluck Irani Cafe, where a customer reportedly found pieces of glass in Bun Maska.
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Zomato CEO Deepinder Goyal Responds To Viral Complaint Criticising Zomato's Automated System
A former employee criticised Zomato's declining customer support standards in a viral post.
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Milkman Detained In Lucknow For 'Spitting' Into Milk Before Delivery
A milkman accused of spitting into milk before delivery was detained in Lucknow on Sunday after a customer lodged a complaint after seeing the incident on the CCTV installed at his house, police said.
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Ola Roaster X+ Faces Charging Malfunction; Owner Left Agitated: Video
Ola Roadster X+ faces charging issues post-launch, early owner complaints highlight service and support challenges.
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Video: Woman Gets Black, Mouldy Eggs And Spoiled Watermelon From Zepto, Company Reacts
Ayushi Prasad, a digital content creator, shared a video showing the shocking state of some food items she received from the e-commerce platform Zepto.
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Bank Official, Who Stole Crores From FDs And Invested In Stocks, Suspended
An ICICI Bank relationship manager, who allegedly stole Rs 4.58 crore from customer accounts, has been suspended.
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Ola Electric Stores See Raids, Seizures on Flouting India Rules
Ola Electric Mobility Ltd.'s shift to 4,000 brick-and-mortar showrooms since 2022 has faced regulatory challenges. A Bloomberg News investigation found that over 95 percent of the 3,400 showrooms analysed lacked trade certificates under India’s Motor Vehicles Act. In response to customer complaints, authorities across states have raided showrooms...
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TRAI Amends Spam Call Rules to Ease Reporting, Enforce Compliance; COAI Slams Penalties for Operators
TRAI recently amended its regulations to curb unsolicited spam calls and promotional messages from unregistered telemarketers (UTMs) and increase penalties for spammers and non-compliant operators. The Cellular Operators Association of India (COAI) has criticised the updated rules, including penalties on service providers.
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Ola Joins Uber, Denies Implementing Differential Pricing for iPhone, Android in India
Ola has said that it does not set fares based on a user's phone model. The development comes after media reports and complaints claimed that Apple users were charged higher for the same ride than Android users.
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Microsoft's LinkedIn Sued for Disclosing Customer Information to Train AI Models
LinkedIn quietly introduced a privacy setting last August that let users enable or disable the sharing of their personal data, according to a proposed class action filed on Tuesday night on behalf of millions of LinkedIn Premium customers.
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"I Know How It Feels...," Zomato Chat Support's 'Pookie' Response On Complaint Wins Hearts
A Zomato support executive's sweet or rather "pookie" response to a complaint has impressed the internet.
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Bengaluru Man Accuses Blinkit Of "Fraud" Over Missing Free Oil, Company Responds
A Reddit post by a Bengaluru Blinkit user has gone viral after the customer accused the company of "fraud" in failing to deliver freebies as mentioned while placing the order.
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Viral: Gurugram Man "Frustrated" With Experience At Cafe Coffee Day Outlet, Company Responds
An X user shared a post criticising the service and other aspects of a CCD (Cafe Coffee Day) outlet in Gurgaon. The brand has reacted to the viral post.
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Customer Alleges Swiggy Instamart Delivered Underweight Vegetables, Reddit Reacts
A Swiggy Instamart customer took to Reddit to complain about a delivery issue. He also shared screenshots of his chat with the Swiggy support team.
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Ola Claims it Resolved 99.1 Percent of Customer Complaints Amid CCPA Scrutiny Over Service Quality
Ola Electric has claimed it has resolved 99.1% of the 10,644 complaints it received, aiming to reassure customers about its complaint-handling system. This announcement comes after a show-cause notice from the Central Consumer Protection Authority (CCPA), which raised concerns over consumer rights violations. Alongside this, the company also faced ...
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"Thought It Was Ice": Man Finds Glass In Bun Maska At Pune's Goodluck Cafe
A shocking incident has come to light at Pune's legendary Goodluck Irani Cafe, where a customer reportedly found pieces of glass in Bun Maska.
-
Zomato CEO Deepinder Goyal Responds To Viral Complaint Criticising Zomato's Automated System
A former employee criticised Zomato's declining customer support standards in a viral post.
-
Milkman Detained In Lucknow For 'Spitting' Into Milk Before Delivery
A milkman accused of spitting into milk before delivery was detained in Lucknow on Sunday after a customer lodged a complaint after seeing the incident on the CCTV installed at his house, police said.
-
Ola Roaster X+ Faces Charging Malfunction; Owner Left Agitated: Video
Ola Roadster X+ faces charging issues post-launch, early owner complaints highlight service and support challenges.
-
Video: Woman Gets Black, Mouldy Eggs And Spoiled Watermelon From Zepto, Company Reacts
Ayushi Prasad, a digital content creator, shared a video showing the shocking state of some food items she received from the e-commerce platform Zepto.
-
Bank Official, Who Stole Crores From FDs And Invested In Stocks, Suspended
An ICICI Bank relationship manager, who allegedly stole Rs 4.58 crore from customer accounts, has been suspended.
-
Ola Electric Stores See Raids, Seizures on Flouting India Rules
Ola Electric Mobility Ltd.'s shift to 4,000 brick-and-mortar showrooms since 2022 has faced regulatory challenges. A Bloomberg News investigation found that over 95 percent of the 3,400 showrooms analysed lacked trade certificates under India’s Motor Vehicles Act. In response to customer complaints, authorities across states have raided showrooms...
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TRAI Amends Spam Call Rules to Ease Reporting, Enforce Compliance; COAI Slams Penalties for Operators
TRAI recently amended its regulations to curb unsolicited spam calls and promotional messages from unregistered telemarketers (UTMs) and increase penalties for spammers and non-compliant operators. The Cellular Operators Association of India (COAI) has criticised the updated rules, including penalties on service providers.
-
Ola Joins Uber, Denies Implementing Differential Pricing for iPhone, Android in India
Ola has said that it does not set fares based on a user's phone model. The development comes after media reports and complaints claimed that Apple users were charged higher for the same ride than Android users.
-
Microsoft's LinkedIn Sued for Disclosing Customer Information to Train AI Models
LinkedIn quietly introduced a privacy setting last August that let users enable or disable the sharing of their personal data, according to a proposed class action filed on Tuesday night on behalf of millions of LinkedIn Premium customers.
-
"I Know How It Feels...," Zomato Chat Support's 'Pookie' Response On Complaint Wins Hearts
A Zomato support executive's sweet or rather "pookie" response to a complaint has impressed the internet.
-
Bengaluru Man Accuses Blinkit Of "Fraud" Over Missing Free Oil, Company Responds
A Reddit post by a Bengaluru Blinkit user has gone viral after the customer accused the company of "fraud" in failing to deliver freebies as mentioned while placing the order.
-
Viral: Gurugram Man "Frustrated" With Experience At Cafe Coffee Day Outlet, Company Responds
An X user shared a post criticising the service and other aspects of a CCD (Cafe Coffee Day) outlet in Gurgaon. The brand has reacted to the viral post.
-
Customer Alleges Swiggy Instamart Delivered Underweight Vegetables, Reddit Reacts
A Swiggy Instamart customer took to Reddit to complain about a delivery issue. He also shared screenshots of his chat with the Swiggy support team.
-
Ola Claims it Resolved 99.1 Percent of Customer Complaints Amid CCPA Scrutiny Over Service Quality
Ola Electric has claimed it has resolved 99.1% of the 10,644 complaints it received, aiming to reassure customers about its complaint-handling system. This announcement comes after a show-cause notice from the Central Consumer Protection Authority (CCPA), which raised concerns over consumer rights violations. Alongside this, the company also faced ...
