Customer Complaints
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Zomato Cancels Delhi Man's Rs 250 Order, Ends Up Paying 33 Times More
The complaint was filed by a Zomato Gold customer, who placed five separate food orders for his niece's birthday celebration.
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Nightmare Commute: Bengaluru Rapido Driver Allegedly Abuses Woman Over Fare Dispute
A Bengaluru woman alleged that a Rapido driver abused her and her husband after they refused to pay an additional cash amount not shown on the app.
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CCTV Shows Milkbasket Agent Marking Order Delivered Without Leaving Milk, Company Reacts
A customer recently shared his experience with Milkbasket, an online grocery delivery service. He claimed that he was charged for a milk order that was never delivered.
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Swiggy Customer Claims He Got Maggi And Snacks Instead Of Silver Coins, Company Responds
Sharing his experience on X, the customer described the mix-up as a "Swiggy horror story," after claiming he received Maggi and snacks instead of silver coins.
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No Delivery Partner Assigned, Zomato Charges Full Amount As Cancellation Fee
A woman has accused food delivery giant Zomato of "theft" after she was charged a full cancellation fee for her order.
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Banking Movie: BA Pass (Banking Agony)
Behind the facade of consumer focus and digital adoption, India's banking sector has glaring cracks in customer service and operational efficiency.
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Zomato's Bizarre Reply To Customer's Query Goes Viral, Internet Says ''Please Fix Your AI''
Several users asked the company to stop using AI and Large Language Models to generate responses.
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Customer Complaints Spike In FY19, Up 50% In Three Years, Says RBI Report
SBI received nearly a third of all customer complaints in FY19: RBI
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Elon Musk Vows to Fix Slow Customer Response
Customer planning to pick up Model 3 complains of ‘nightmare’.
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Indian Railways Launches First Customer Complaint App
The app combined with the Web portal comprise a new complaint management system.
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Trai to release complaint redressal guidelines this month
Telecom regulator Trai is likely to come out with new consumer complaints redressal guidelines by the end of this month to help customers resolve grievances against telecom companies. "We are in the process of bringing out final guidelines for consumer complaints redressal by the end of this month, that will help resolve consumers...
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Quality complaints dog iPhone launch
Apple's new iPhone is one of the most anticipated smart phone launches of the year. So, with reports of poor reception and screen issues appearing on the Web, questions are arising as to whether the iPhone 4 is a dud.
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Zomato Cancels Delhi Man's Rs 250 Order, Ends Up Paying 33 Times More
The complaint was filed by a Zomato Gold customer, who placed five separate food orders for his niece's birthday celebration.
-
Nightmare Commute: Bengaluru Rapido Driver Allegedly Abuses Woman Over Fare Dispute
A Bengaluru woman alleged that a Rapido driver abused her and her husband after they refused to pay an additional cash amount not shown on the app.
-
CCTV Shows Milkbasket Agent Marking Order Delivered Without Leaving Milk, Company Reacts
A customer recently shared his experience with Milkbasket, an online grocery delivery service. He claimed that he was charged for a milk order that was never delivered.
-
Swiggy Customer Claims He Got Maggi And Snacks Instead Of Silver Coins, Company Responds
Sharing his experience on X, the customer described the mix-up as a "Swiggy horror story," after claiming he received Maggi and snacks instead of silver coins.
-
No Delivery Partner Assigned, Zomato Charges Full Amount As Cancellation Fee
A woman has accused food delivery giant Zomato of "theft" after she was charged a full cancellation fee for her order.
-
Banking Movie: BA Pass (Banking Agony)
Behind the facade of consumer focus and digital adoption, India's banking sector has glaring cracks in customer service and operational efficiency.
-
Zomato's Bizarre Reply To Customer's Query Goes Viral, Internet Says ''Please Fix Your AI''
Several users asked the company to stop using AI and Large Language Models to generate responses.
-
Customer Complaints Spike In FY19, Up 50% In Three Years, Says RBI Report
SBI received nearly a third of all customer complaints in FY19: RBI
-
Elon Musk Vows to Fix Slow Customer Response
Customer planning to pick up Model 3 complains of ‘nightmare’.
-
Indian Railways Launches First Customer Complaint App
The app combined with the Web portal comprise a new complaint management system.
-
Trai to release complaint redressal guidelines this month
Telecom regulator Trai is likely to come out with new consumer complaints redressal guidelines by the end of this month to help customers resolve grievances against telecom companies. "We are in the process of bringing out final guidelines for consumer complaints redressal by the end of this month, that will help resolve consumers...
-
Quality complaints dog iPhone launch
Apple's new iPhone is one of the most anticipated smart phone launches of the year. So, with reports of poor reception and screen issues appearing on the Web, questions are arising as to whether the iPhone 4 is a dud.
