- Echoes Cafe in Satyaniketan is run by the speech and hearing impaired
- This inspiring video shows how the cafe is managed
- The servers use sign language and flashcards to serve customers
A two-minute-and-20-second video shared by a Facebook page called 101 India explains how the cafe is ingeniously managed. The brainchild of Kshitij Behl and Shivansh Kanwar, customers at this cafe can order by flipping a switch on their table, which lights up a bulb on the counter so waiters know which table they need to attend to. They can then write down their orders and use flash cards to communicate about things like asking for the bill or saying thank you. The heartwarming video has inputs from servers at the cafe who use sign language to talk about their experience. "Now we are confident and we know we can serve anyone," signs one waiter, smiling.
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