- Nupur Saraswat wasn't allowed to stay at hotel she booked through Goibibo
- The Hyderabad hotel's policy states 'Single lady not allowed'
- Goibibo responds to the incident, hotel delisted pending investigation
The hotel's official policy reportedly states 'Single lady not allowed,' according to a screenshot uploaded by Ms Saraswat on Facebook. Following this, in a series of tweets, she questioned travel portal Goibibo on how her booking went through if the hotel in question did not allow single women.
Here's my question - why do you ask my gender and number of people if not to have a filter to avoid this.- Nupur Saraswat (@TheRealNupur) June 24, 2017
Speaking to NDTV, Ms Saraswat said that a representative from Goibibo reached out to her and assured her that they would put better filters on their website and are looking into the incident. They also gave her a complimentary stay at a different hotel, one that does allow single women. Reacting to NDTV story, CEO Ashish Kashyap shared a statement on Twitter which said that they take such issues very seriously and have delisted the hotel pending investigation.
Ms Saraswat, however, raised another important point, one that goes beyond better filters on online booking platforms:
Here's the news - WOMEN TRAVEL SOLO NOW. I bet deepika does too? So why hasn't your app caught up with this trend?- Nupur Saraswat (@TheRealNupur) June 24, 2017
What if I had arrived at 11 PM? Would they still consider me safer in the streets than in the hotel?- Nupur Saraswat (@TheRealNupur) June 24, 2017
There's a policy change coming @goibibo and it better does fast. I am just looking out for all my sisters who solo travel in the future- Nupur Saraswat (@TheRealNupur) June 24, 2017
"I want to see a safer space for women who travel alone," said Ms Saraswat to NDTV. "There are also those who have tried to silence this by asking "why are you making a fuss if it's clearly stated in the policy?". Well I am making a fuss because I am not ready to settle. I am not ready to live in the fear of my safety anymore. I am not ready to have an entire system push me around until I "find a man to travel with", she added in a new Facebook post. Click for more trending news