This Article is From Apr 17, 2020

Reviewing Government Order On Refunds, Need Some Clarifications: Vistara

Coronavirus Lockdown: "We are reviewing the ministry's notification on refunds for bookings affected in the lockdown and will comply once the authorities have clarified some aspects of it," a Vistara spokesperson said.

Reviewing Government Order On Refunds, Need Some Clarifications: Vistara

Vistara has said it will comply to the government order on refunds after some clarifications

New Delhi:

A day after the Centre stated that air passengers can ask for full refunds for tickets booked during the first phase of lockdown for travel up to May 3, Vistara said it is "reviewing" the order and will comply once the government clarifies some of its aspects.

Several passengers have complained on social media against Indian airlines for giving refunds for flights cancelled due to the coronavirus lockdown and instead issuing credit vouchers for future travel.

"We are reviewing the ministry's notification on refunds for bookings affected in the lockdown and will comply once the authorities have clarified some aspects of it," a Vistara spokesperson said.

India imposed a lockdown for 21 days on March 25 and then extended it till May 3.

All domestic and international commercial passenger flights have been suspended during the lockdown.

On Thursday, the Civil Aviation Ministry ordered that if a passenger has booked tickets during the first phase of lockdown for travel up to May 3, and if the airline has received the payment during the first phase of lockdown itself, the passenger can ask the airline to issue a full refund.

The refund must be given within three weeks from the date of the request for cancellation, the ministry said.

The US government earlier this month asked its airlines to issue refunds to passengers for ticket cancellations.

India has been locked down to curb the spread of coronavirus, which has infected more than 12,700 people and killed over 400 in the country.

World

67,69,38,430Cases
62,55,71,965Active
4,44,81,893Recovered
68,84,572Deaths
Coronavirus has spread to 200 countries. The total confirmed cases worldwide are 67,69,38,430 and 68,84,572 have died; 62,55,71,965 are active cases and 4,44,81,893 have recovered as on January 9, 2024 at 10:54 am.

India

4,50,19,214 475Cases
3,919 -83Active
4,44,81,893 552Recovered
5,33,402 6Deaths
In India, there are 4,50,19,214 confirmed cases including 5,33,402 deaths. The number of active cases is 3,919 and 4,44,81,893 have recovered as on January 9, 2024 at 8:00 am.

State & District Details

State Cases Active Recovered Deaths

(Except for the headline, this story has not been edited by NDTV staff and is published from a syndicated feed.)

.