Advertisement

Bengaluru Techie Blames "Language Nonsense" For Moving Office To Pune

He said he did not want his non-Kannada-speaking staff to be the "next victim".

Bengaluru Techie Blames "Language Nonsense" For Moving Office To Pune
A huge row erupted this week after an SBI manager in Bengaluru refused to speak in Kannada
Quick Read
Summary is AI generated, newsroom reviewed.
A Bengaluru tech founder plans to relocate his company to Pune due to language issues affecting non-Kannada staff. This follows a viral incident at SBI where a manager refused to speak Kannada, prompting backlash from local leaders.

A Bengaluru-based tech founder has decided to move his company's office to Pune within six months. The reason: the ongoing "language nonsense."

"If this language nonsense is to continue, I do not want my non-Kannada speaking staff to be the next 'victim'," entrepreneur Kaushik Mukherjee wrote on X.

He said the decision stemmed from concerns raised by his employees, adding he "agreed to their [point of view]."

This came after a recent incident at an SBI branch in Bengaluru's Chandapura area, where a manager refused to speak in Kannada with a customer, saying, "This is India, I'll speak Hindi, not Kannada."

The video of the interaction went viral, drawing sharp criticism from Kannada activists and political leaders alike.

Kaushik Mukherjee's post was in response to Bengaluru South MP Tejasvi Surya, who earlier shared the video and called the manager's conduct "not acceptable."

"If you are doing customer interface work in Karnataka, especially in a sector like banking, it is important to communicate to customers in the language they know," Mr Surya wrote.

He spoke of his long-standing demand that banks and other public-facing institutions in Karnataka ensure that local-language-speaking staff are posted.

Karnataka Chief Minister Siddaramaiah also weighed in on the SBI incident, calling the manager's behaviour "strongly condemnable" and urging the Union Finance Ministry to implement cultural and language sensitivity training for banking staff nationwide.

The manager has since been transferred, and both the bank and the manager have issued apologies.

The manager, in a statement in Kannada, has reportedly promised to be more sensitive in future dealings with customers.

According to the Kannada Development Authority (KDA), there has been a growing trend of non-Kannadigas being posted in public-facing roles in banks.

This, the KDA says, is creating a disconnect with local citizens who expect services in their mother tongue. As per Reserve Bank of India norms, all banks are mandated to provide services in English, Hindi, and the regional language.

Track Latest News Live on NDTV.com and get news updates from India and around the world

Follow us:
Listen to the latest songs, only on JioSaavn.com