She also claimed that she had made a call to the New Delhi railway police station but had not got any response.
She posted about the incident on Twitter. Deputy Commissioner of Police (New Delhi) Madhur Verma replied to her on Twitter saying that the matter would be looked into.
Police have registered a case in the matter and two policemen, an assistant sub-inspector and a head constable, have been suspended over the call going unanswered.
Police said that the room where the woman took the rickshaw-puller to was the beat officer's room where they take rest in between patrolling.
The woman claimed that she had de-boarded at the New Delhi metro station since she had to go Paharganj. She asked the rickshaw-puller whether he would drop her to Paharganj but he demanded Rs 180, the woman claimed.
She said that there was no policeman present at the post and when she called in helpline numbers, she was told that the force would be sent to help her but she claimed that no one came while she waited at the police post along with some locals and the accused.
She also claimed that the rickshaw-puller kept mocking her and saying that no one would come to her help.
In a reply to her post, Mr Verma wrote, "Have spoken to the complainant... Action is being taken on her complaint by the local police in Central district. With regard to the absence of staff in the police post, matter is being enquired. Strict action will be taken for the negligence."