- Mexico City launched Xoli, an AI chatbot guiding tourists during FIFA World Cup 2026
- Xoli operates via WhatsApp and supports English and Spanish languages for easy use
- The chatbot offers options like culture, tourism, gastronomy, mobility, and World Cup info
Mexico City is all set to host FIFA World Cup 2026. Imagine landing in one of the world's most vibrant cities during the biggest football event on the planet, and instead of feeling overwhelmed, you have a local expert guiding you every step of the way right from your phone. That's exactly what Mexico City has just created with Xoli, a chatbot that acts as your travel guide.
Meet Xoli: Your Pocket-Sized Mexico City Guide
With the 2026 FIFA World Cup set to bring millions of fans to Mexico, the city has launched Xoli, an AI-powered chatbot designed to make exploring effortless, exciting, and stress-free. Built by the city's digital innovation team, Xoli is available 24/7 on WhatsApp, in both English and Spanish.
How Xoli Actually Works (It's Super Simple)
Using Xoli feels more like chatting with a helpful local.
Step 1: Open WhatsApp
Step 2: Message “Hola” to +52 55 6565 9395
Step 3: Choose your language (English/Spanish)
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And then, Xoli greets you with options like:
- Culture
- Tourism
- Mobility
- Gastronomy
- World Cup 2026
- Ask Xoli
When you tap or type a number, it responds instantly. Whether you're a local trying to set up the perfect weekend or a tourist planning your first trip to the city, Xoli can do a lot for you. Even if you don't know where to start, Xoli can create a full itinerary from scratch. For example, if you say you're staying 5 days, it maps out day-wise plans with must-visit attractions, walking routes, travel tips, and even clickable map links. From the historic Zocalo to the canals of Xochimilco, your trip basically plans itself.
Plan Around The World Cup

Photo Credit: Pexels
With the 2026 FIFA World Cup coming up, Xoli helps all locals and tourists plan match-day schedules, navigate stadium routes, and find places to eat and explore before or after the games. So instead of stressing about logistics, you can focus on the matches and the experience.
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Major events like the World Cup can overwhelm cities as well as tourists. Xoli changes that by reducing confusion for international visitors. With a travel guide so efficient, the city becomes so much more accessible. But this initiative isn't just for a World Cup 2026 influx of tourists. In fact, it is here to stay to deliver a smarter, tech-driven tourism experience.
So if Mexico City is on your World Cup list, you already have your first travel companion ready.
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