Passenger Complaints
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Passenger Holds Metal Trunk Out Of Moving Train Window, Railways Reacts
A viral video shows a large metal trunk hanging out of a moving train window, raising safety concerns among passengers.
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How IRCTC Is Using AI And 2,300 Cameras To Fight Food Pests
According to IRCTC, it is now delivering approximately 60 Crores meals annually to passengers across the Indian Railways network.
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Court Directs Railways To Pay 10x Ticket Price After Passengers Denied Confirmed Seats
The complaint arose after four passengers found their confirmed berths were occupied by railway staff and they were forced to complete the journey standing.
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'Explain This Loot': BJP Leader Tajinder Bagga Calls Out Agoda Over '15x' Flight Cancellation Fee
"Passengers deserve transparency from booking partners," wrote Tajinder Bagga after claiming Agoda charged nearly 15 times the airline's cancellation fee for the same ticket.
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Watch: Passenger Praises Indian Railways As Cleaning Staff Arrives Within 2 Minutes Of Complaint
Cleaning staff arrive within two minutes of complaint on Delhi-Amritsar train, showcasing Indian Railways' improved service.
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Passenger Sues Alaska Airlines Over Violent Mid-Air Turbulence
According to the complaint, the Boeing 737-9 suddenly dropped around 200 feet within seconds while flying over Nevada.
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Indigo Crew Member Denies Diabetic Passenger Washroom Access Before Landing, Airline Responds
"As per standard safety protocols, once the seatbelt signs are on...passengers are required to remain seated with their seatbelts fastened, and crew actions are guided accordingly," IndiGo responded to the complaint going viral on X.
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Passengers At Mumbai Airport Raise Anti-SpiceJet Slogans After Multiple Flight Cancellations And Major Delays
Multiple videos on X show passengers raising anti-SpiceJet slogans at Mumbai Airport after facing long delays and cancellations.
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Passenger Shows Insect In Egg Biryani Served On Train, Railways Seals Kitchen
"Punitive action has been taken against the service provider, and the kitchen unit has been sealed for comprehensive cleaning and pest control," IRCTC said in response to the food complaint.
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Kerala State Bus Fined Rs 30,000 For Denying Seat To Ailing Passenger
The action came on a complaint filed by Thottassheriyara native, who had boarded a Kerala State Road Transport Corporation (KSRTC) bus from Amballur in Thrissur to Kolappuram in Malappuram.
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Viral Video Shows Solo Female Traveller Left Stranded After Communication Gap With Bus Staff. NueGo Responds
A late-night bus journey turns stressful as a passenger calls out Nuego for a missed pickup, alleged rude staff behaviour, and poor coordination.
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Air India Passenger Alleges Rotten Aloo Chaat Served On DelhiPune Flight, Airline Responds
An Air India flier voiced strong dissatisfaction with the food served on board.
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Train Passenger Flags Tea, Coffee Sold At Double Price; IRCTC Removes Staff, Manager From Service
IRCTC also added that e-pantry services will soon be introduced on trains, allowing passengers to book meals in advance through digital payments and helping eliminate such issues.
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Viral Video: Actress Alleges Weird Behaviour By Passenger On Flight Despite Crew Warning
According to the creator, the incident continued even after the matter was brought to the attention of the cabin crew.
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Bengaluru Woman Alleges Sexual Harassment During Rapido Ride, Driver Arrested
The incident comes months after a Rapido bike taxi rider in Bengaluru was arrested and charged for allegedly trying to grab a woman passenger's legs during a ride in the city.
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Passenger Holds Metal Trunk Out Of Moving Train Window, Railways Reacts
A viral video shows a large metal trunk hanging out of a moving train window, raising safety concerns among passengers.
-
How IRCTC Is Using AI And 2,300 Cameras To Fight Food Pests
According to IRCTC, it is now delivering approximately 60 Crores meals annually to passengers across the Indian Railways network.
-
Court Directs Railways To Pay 10x Ticket Price After Passengers Denied Confirmed Seats
The complaint arose after four passengers found their confirmed berths were occupied by railway staff and they were forced to complete the journey standing.
-
'Explain This Loot': BJP Leader Tajinder Bagga Calls Out Agoda Over '15x' Flight Cancellation Fee
"Passengers deserve transparency from booking partners," wrote Tajinder Bagga after claiming Agoda charged nearly 15 times the airline's cancellation fee for the same ticket.
-
Watch: Passenger Praises Indian Railways As Cleaning Staff Arrives Within 2 Minutes Of Complaint
Cleaning staff arrive within two minutes of complaint on Delhi-Amritsar train, showcasing Indian Railways' improved service.
-
Passenger Sues Alaska Airlines Over Violent Mid-Air Turbulence
According to the complaint, the Boeing 737-9 suddenly dropped around 200 feet within seconds while flying over Nevada.
-
Indigo Crew Member Denies Diabetic Passenger Washroom Access Before Landing, Airline Responds
"As per standard safety protocols, once the seatbelt signs are on...passengers are required to remain seated with their seatbelts fastened, and crew actions are guided accordingly," IndiGo responded to the complaint going viral on X.
-
Passengers At Mumbai Airport Raise Anti-SpiceJet Slogans After Multiple Flight Cancellations And Major Delays
Multiple videos on X show passengers raising anti-SpiceJet slogans at Mumbai Airport after facing long delays and cancellations.
-
Passenger Shows Insect In Egg Biryani Served On Train, Railways Seals Kitchen
"Punitive action has been taken against the service provider, and the kitchen unit has been sealed for comprehensive cleaning and pest control," IRCTC said in response to the food complaint.
-
Kerala State Bus Fined Rs 30,000 For Denying Seat To Ailing Passenger
The action came on a complaint filed by Thottassheriyara native, who had boarded a Kerala State Road Transport Corporation (KSRTC) bus from Amballur in Thrissur to Kolappuram in Malappuram.
-
Viral Video Shows Solo Female Traveller Left Stranded After Communication Gap With Bus Staff. NueGo Responds
A late-night bus journey turns stressful as a passenger calls out Nuego for a missed pickup, alleged rude staff behaviour, and poor coordination.
-
Air India Passenger Alleges Rotten Aloo Chaat Served On DelhiPune Flight, Airline Responds
An Air India flier voiced strong dissatisfaction with the food served on board.
-
Train Passenger Flags Tea, Coffee Sold At Double Price; IRCTC Removes Staff, Manager From Service
IRCTC also added that e-pantry services will soon be introduced on trains, allowing passengers to book meals in advance through digital payments and helping eliminate such issues.
-
Viral Video: Actress Alleges Weird Behaviour By Passenger On Flight Despite Crew Warning
According to the creator, the incident continued even after the matter was brought to the attention of the cabin crew.
-
Bengaluru Woman Alleges Sexual Harassment During Rapido Ride, Driver Arrested
The incident comes months after a Rapido bike taxi rider in Bengaluru was arrested and charged for allegedly trying to grab a woman passenger's legs during a ride in the city.
