Divisional Railway, Ranchi, has ordered a departmental inquiry and said strict action would be taken.
The Railways has suspended a train ticket examiner and taken a waiter off duty after a passenger alleged that she was molested by them on board the Delhi-Ranchi Rajdhani Express.
An acquaintance of the woman tweeted on Tuesday that she was drugged by the railway staff.
"Pantry staff and TT jointly tried to molest her in train, gave her laced icecream. Will any action be taken by railway on erring staff without FIR or he will walk free and will terrorise another passenger. Sad!" she said.
"The concerned victim is a student and fears she cannot live normal life if entangled in legal hassle," the acquaintance tweeted, tagging the railways minister as well as other senior officials.
While the complainant did not file an FIR, details were taken from her over phone, the railways said in a statement. It added that an inquiry had been conducted by the chief commercial manager and the accused questioned.
"Meanwhile based on the Twitter complaint and seriousness of the matter, N R Saroj, ticket examiner, Ranchi, has been suspended...the accused waiter/vendor has been taken off duty...", the statement said.