Chief Minister Raghubar Das had ordered an investigation to find out whether Santoshi's family was denied food for months and their ration card cancelled because it had not been linked to their Aadhaar number.
Now, the Jharkhand government has launched a toll-free number -- 1800 212 55 12 -- where people can leave complaints about problems in the food distribution system, apart from clarifying that the unique identity number is not needed to receive food from the government.
"Aadhaar card is not mandatory. Any card, including a driver's licence and voter ID card or any specified card, is permissible for procuring food grains," Jharkhand Food Minister Saryu Roy said. "Grain banks" will be set up in every block, the minister said.
Mr Rai appeared to blame his own government as he said his orders were ignored even though he is the minister in charge. He accused the state's top official of issuing an order in complete disregard to his instructions not to cancel any ration card. "Ration cards of people with no Aadhaar card cannot be cancelled. If someone has done this, then it is wrong," he had said.