United Ceo Oscar Munoz
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United Airlines Reports Solid Profits, Vows Better Customer Treatment
United Continental reported sharply lower first-quarter earnings Monday but they still bested analyst expectations, and the airline vowed to remake its customer service after its rough treatment of a passenger stoked global outrage.
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United CEO Oscar Munoz: The Rise And Fall Of A 'Communicator Of The Year'
Not quite a full month ago, before #LeggingsGate and dragging-gate and the accompanying public scorn, United Airlines chief executive Oscar Munoz put on a bow tie and ascended a stage in New York for the self-styled "Oscars of the PR world."
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United CEO Apologizes For 'Horrific Event,' Promises Review Of Policies
After two days of conflicting explanations, falling stock prices and worldwide outrage, United Airlines entered full mea culpa mode Tuesday, with its chief executive apologizing for the "horrific event" in which a passenger was dragged from a plane screaming after refusing a last-minute request to give up his seat to make room for a crew member.
-
United Airlines Reports Solid Profits, Vows Better Customer Treatment
United Continental reported sharply lower first-quarter earnings Monday but they still bested analyst expectations, and the airline vowed to remake its customer service after its rough treatment of a passenger stoked global outrage.
-
United CEO Oscar Munoz: The Rise And Fall Of A 'Communicator Of The Year'
Not quite a full month ago, before #LeggingsGate and dragging-gate and the accompanying public scorn, United Airlines chief executive Oscar Munoz put on a bow tie and ascended a stage in New York for the self-styled "Oscars of the PR world."
-
United CEO Apologizes For 'Horrific Event,' Promises Review Of Policies
After two days of conflicting explanations, falling stock prices and worldwide outrage, United Airlines entered full mea culpa mode Tuesday, with its chief executive apologizing for the "horrific event" in which a passenger was dragged from a plane screaming after refusing a last-minute request to give up his seat to make room for a crew member.
