Telecom Service Quality
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Airtel’s Priority Postpaid Service Reportedly Faces Regulatory Scrutiny Over Net Neutrality Concerns
Bharti Airtel’s new priority network service for postpaid users is said to have come under scrutiny. The service, launched in India earlier this week, aims to provide access to fast lane connectivity even in high traffic demand situations, leveraging 5G network slicing. According to a report, the Centre and the Telecom Regulatory Authority of Ind...
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BSNL Will Improve Quality of Services Instead of Raising Tariffs: CMD Robert Ravi
Bharat Sanchar Nigam (BSNL) will not increase tariffs in the near term, the state-owned telecom operator’s Chairman and Managing Director reportedly announced on Tuesday. The official highlighted that BSNL will focus on improving its quality of services to retain the new consumers it gained following the price hike rolled out in India by telecom ...
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BSNL Introduces 4G and 5G-Ready OTA, Universal SIM Platform in India for Better Service Quality
Bharat Sanchar Nigam Limited (BSNL) announced a new 4G and 5G-ready over-the-air (OTA) and Universal SIM (USIM) platform on Friday. With this move, the Indian state-owned telecommunications provider aims to improve its service quality and connectivity in line with the government’s “Atmanirbhar Bharat” initiative. The platform has been develop...
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TRAI Reports Rise in Call Drops Complaint, Begins Service Quality Rules Review
Telecom regulator TRAI on Friday said that it has been receiving a number of call drop complaints from subscribers triggering the need to review existing quality of service rules to measure network performance at the district level and bring 4G-5G services also under its ambit.
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TRAI Issues Draft to Repeal Regulation on Dial-Up Quality, Leased Line Internet Access Service
Telecom regulator TRAI on Monday issued a draft to repeal the regulation on quality of service of dial-up and leased line internet access service. The Telecom Regulatory Authority of India (TRAI) said that there are no dial-up subscribers now and high-speed broadband services are being provided through optical fibres, wireless technologies such as ...
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Airtel Rolls Out 5G Network in 125 Cities, Service Now Live in 265 Cities in India
Bharti Airtel launched high-speed 5G services in another 125 cities on Monday, taking the overall coverage to 265 cities in India. "5G has revolutionized the world of internet, ushering new era of connectivity and communications that will prove to be a game-changer for the country. At Airtel, we remain committed to delivering the highest quality of...
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TRAI Asks Telcos to Submit State, UT-Wise Call Service Quality Reports
Sector regulator TRAI on Friday issued directions to telecom service providers to submit service quality reports for each state and Union Territory too. TRAI said submission of state and Union Territory-wise report for QoS (quality of service) parameters is essential for optimum analysis of service quality being provided by telcos.
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Telcos' Body COAI Says Mid-Band 6GHz Spectrum Needed for Mobile Operators, 5G Services
Industry body COAI on Tuesday made an aggressive pitch for setting aside mid band 6GHz spectrum for mobile operators, saying it is critical for proliferation of 5G services, and that delicensing it to a "use for all" will hit the quality and cost of the next-generation services. Cellular Operators' Association of India (COAI) cautioned that 5G depl...
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Airtel, Jio, Vodafone Idea Directed to Improve Service Quality Immediately, Report State Level Call Drop Data
Airtel, Jio and Vodafone Idea have been directed by the Telecom Regulatory Authority of India (TRAI) to immediately improve their services in the country, amid rising instances of service quality issues and consumer complaints. TRAI said telcos will be asked to implement an artificial intelligence/machine learning tool to detect and block spam from...
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DoT Said to Have Directed TRAI to Introduce Strict Service Quality Norms
The Department of Telecommunications has asked sector regulator TRAI to make quality of service norms stricter in order to curb call drops and improve call quality, an official source said on Tuesday. The move comes after the Department of Telecommunications (DoT) collected feedback from the public through an IVRS call around call drop, quality of...
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TRAI to Meet Jio, Airtel and Other Telcos on February 17 to Discuss Plan for Improvement in Services
Telecom regulator TRAI has called a meeting with telcos on February 17 to discuss measures and action plan for improving service quality, review of norms, benchmarks for 5G services, and unsolicited commercial communications. The meeting assumes significance as improvement in telecom service quality is bound to cheer mobile customers, irked by call...
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Airtel, Reliance Jio, Vi Meet DoT to Discuss Call Drop Issues, Service Quality
Bharti Airtel, Reliance Jio and Vodafone Idea met the telecom department on Wednesday to discuss rising instances of call drops and service quality related issues, as it deliberated on policy measures that can be considered for improving call quality. The meeting was chaired by Telecom Secretary K Rajaraman.
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Reliance Jio to Provide Complete 5G Coverage for Kolkata by June 2023
Reliance Jio on Monday said that major parts of the city will be brought under the telecom major's 5G service by December of this year and the work will be completed by June 2023. The high speed data services will be launched in Siliguri soon and the north Bengal city will be second in the state after Kolkata where the company will offer its 5G ser...
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Telecom Minister Ashwini Vaishnaw Assures Sector of More Reforms: Report
Telecom Minister Ashwini Vaishnaw has reportedly assured the Telecom sector of more reforms while pointing out that the industry should also do its part and significantly improve the service quality. The minister encouraged telecom operators and infrastructure providers to move faster on working to improve quality services in the country.
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Vi Expands Wi-Fi Calling Service to Apple iPhones, on Handsets Running iOS 14.5
Vi (Vodafone Idea) has expanded its Wi-Fi calling service to Apple iPhones running iOS 14.5. The service is for users in Maharashtra and Goa, Kolkata, Gujarat, Delhi, as well as Mumbai circles. Wi-Fi calling allows subscribers to make and receive voice calls on a Wi-Fi network instead of cellular network, which can compensate for poor signal qualit...
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Airtel’s Priority Postpaid Service Reportedly Faces Regulatory Scrutiny Over Net Neutrality Concerns
Bharti Airtel’s new priority network service for postpaid users is said to have come under scrutiny. The service, launched in India earlier this week, aims to provide access to fast lane connectivity even in high traffic demand situations, leveraging 5G network slicing. According to a report, the Centre and the Telecom Regulatory Authority of Ind...
-
BSNL Will Improve Quality of Services Instead of Raising Tariffs: CMD Robert Ravi
Bharat Sanchar Nigam (BSNL) will not increase tariffs in the near term, the state-owned telecom operator’s Chairman and Managing Director reportedly announced on Tuesday. The official highlighted that BSNL will focus on improving its quality of services to retain the new consumers it gained following the price hike rolled out in India by telecom ...
-
BSNL Introduces 4G and 5G-Ready OTA, Universal SIM Platform in India for Better Service Quality
Bharat Sanchar Nigam Limited (BSNL) announced a new 4G and 5G-ready over-the-air (OTA) and Universal SIM (USIM) platform on Friday. With this move, the Indian state-owned telecommunications provider aims to improve its service quality and connectivity in line with the government’s “Atmanirbhar Bharat” initiative. The platform has been develop...
-
TRAI Reports Rise in Call Drops Complaint, Begins Service Quality Rules Review
Telecom regulator TRAI on Friday said that it has been receiving a number of call drop complaints from subscribers triggering the need to review existing quality of service rules to measure network performance at the district level and bring 4G-5G services also under its ambit.
-
TRAI Issues Draft to Repeal Regulation on Dial-Up Quality, Leased Line Internet Access Service
Telecom regulator TRAI on Monday issued a draft to repeal the regulation on quality of service of dial-up and leased line internet access service. The Telecom Regulatory Authority of India (TRAI) said that there are no dial-up subscribers now and high-speed broadband services are being provided through optical fibres, wireless technologies such as ...
-
Airtel Rolls Out 5G Network in 125 Cities, Service Now Live in 265 Cities in India
Bharti Airtel launched high-speed 5G services in another 125 cities on Monday, taking the overall coverage to 265 cities in India. "5G has revolutionized the world of internet, ushering new era of connectivity and communications that will prove to be a game-changer for the country. At Airtel, we remain committed to delivering the highest quality of...
-
TRAI Asks Telcos to Submit State, UT-Wise Call Service Quality Reports
Sector regulator TRAI on Friday issued directions to telecom service providers to submit service quality reports for each state and Union Territory too. TRAI said submission of state and Union Territory-wise report for QoS (quality of service) parameters is essential for optimum analysis of service quality being provided by telcos.
-
Telcos' Body COAI Says Mid-Band 6GHz Spectrum Needed for Mobile Operators, 5G Services
Industry body COAI on Tuesday made an aggressive pitch for setting aside mid band 6GHz spectrum for mobile operators, saying it is critical for proliferation of 5G services, and that delicensing it to a "use for all" will hit the quality and cost of the next-generation services. Cellular Operators' Association of India (COAI) cautioned that 5G depl...
-
Airtel, Jio, Vodafone Idea Directed to Improve Service Quality Immediately, Report State Level Call Drop Data
Airtel, Jio and Vodafone Idea have been directed by the Telecom Regulatory Authority of India (TRAI) to immediately improve their services in the country, amid rising instances of service quality issues and consumer complaints. TRAI said telcos will be asked to implement an artificial intelligence/machine learning tool to detect and block spam from...
-
DoT Said to Have Directed TRAI to Introduce Strict Service Quality Norms
The Department of Telecommunications has asked sector regulator TRAI to make quality of service norms stricter in order to curb call drops and improve call quality, an official source said on Tuesday. The move comes after the Department of Telecommunications (DoT) collected feedback from the public through an IVRS call around call drop, quality of...
-
TRAI to Meet Jio, Airtel and Other Telcos on February 17 to Discuss Plan for Improvement in Services
Telecom regulator TRAI has called a meeting with telcos on February 17 to discuss measures and action plan for improving service quality, review of norms, benchmarks for 5G services, and unsolicited commercial communications. The meeting assumes significance as improvement in telecom service quality is bound to cheer mobile customers, irked by call...
-
Airtel, Reliance Jio, Vi Meet DoT to Discuss Call Drop Issues, Service Quality
Bharti Airtel, Reliance Jio and Vodafone Idea met the telecom department on Wednesday to discuss rising instances of call drops and service quality related issues, as it deliberated on policy measures that can be considered for improving call quality. The meeting was chaired by Telecom Secretary K Rajaraman.
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Reliance Jio to Provide Complete 5G Coverage for Kolkata by June 2023
Reliance Jio on Monday said that major parts of the city will be brought under the telecom major's 5G service by December of this year and the work will be completed by June 2023. The high speed data services will be launched in Siliguri soon and the north Bengal city will be second in the state after Kolkata where the company will offer its 5G ser...
-
Telecom Minister Ashwini Vaishnaw Assures Sector of More Reforms: Report
Telecom Minister Ashwini Vaishnaw has reportedly assured the Telecom sector of more reforms while pointing out that the industry should also do its part and significantly improve the service quality. The minister encouraged telecom operators and infrastructure providers to move faster on working to improve quality services in the country.
-
Vi Expands Wi-Fi Calling Service to Apple iPhones, on Handsets Running iOS 14.5
Vi (Vodafone Idea) has expanded its Wi-Fi calling service to Apple iPhones running iOS 14.5. The service is for users in Maharashtra and Goa, Kolkata, Gujarat, Delhi, as well as Mumbai circles. Wi-Fi calling allows subscribers to make and receive voice calls on a Wi-Fi network instead of cellular network, which can compensate for poor signal qualit...
