Susan Stellin The New York Times

Hotels, airports and airlines are struggling to keep up with customers streaming movies on their tablets and hosting online meetings on their laptops, with varying degrees of success.

In the three weeks since the Transportation Security Administration began more aggressive pat-downs of passengers at airport security checkpoints, traveler complaints have poured in. Some offer graphic accounts of genital contact, others tell of agents gawking or making inappropriate comments, and many express a general sense of powerlessness and h...

Hotels, airports and airlines are struggling to keep up with customers streaming movies on their tablets and hosting online meetings on their laptops, with varying degrees of success.

In the three weeks since the Transportation Security Administration began more aggressive pat-downs of passengers at airport security checkpoints, traveler complaints have poured in. Some offer graphic accounts of genital contact, others tell of agents gawking or making inappropriate comments, and many express a general sense of powerlessness and h...