Railway Complaints
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Railways Flooded With Over 61 Lakh Passenger Complaints In 2 Years, Security Tops List
Complaints related to safety in trains shot up by a staggering 64%, from 4.57 lakh in 2023-24 to over 7.50 lakh in 2024-25.
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Passengers' Rights On Train Travel: TTEs Can Face Punishment For Misconduct
Railway authorities urge passengers to be aware of their rights and to raise concerns whenever necessary to ensure safe and comfortable travel.
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Drivers Complain Of Unhygienic Food, Dirty Rooms; Railway Board Intervenes
Bedbugs and mosquitoes can spoil anyone's sleep but they can also potentially threaten safe train operations, reveal entries made in the complaint books kept in railway running rooms, where local pilots rest after completing their outstation duties.
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Railways Act Upon 3,000 Tweet Complaints Everyday
The Railway Ministry's Twitter handle @RailMinIndia, which boasts of 2.7 million followers, has become an effective tool to redress passenger grievances, and acts upon 3,000 complaints daily, according to officials.
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Central Railway Starts Accepting Complaints in Marathi
The Central Railway (CR) on Monday started accepting complaints, suggestions and objections in Marathi from the passengers.
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Passengers on Trains Can Now Dial 1512 to File Complaints About Crimes
The All India Railway Helpline number 1512, which will help train passengers to register their complaints with police while travelling anywhere in the country, was launched in New Delhi on Friday by Union Minister Haribhai Parthibhai Chaudhary.
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Railways Flooded With Over 61 Lakh Passenger Complaints In 2 Years, Security Tops List
Complaints related to safety in trains shot up by a staggering 64%, from 4.57 lakh in 2023-24 to over 7.50 lakh in 2024-25.
-
Passengers' Rights On Train Travel: TTEs Can Face Punishment For Misconduct
Railway authorities urge passengers to be aware of their rights and to raise concerns whenever necessary to ensure safe and comfortable travel.
-
Drivers Complain Of Unhygienic Food, Dirty Rooms; Railway Board Intervenes
Bedbugs and mosquitoes can spoil anyone's sleep but they can also potentially threaten safe train operations, reveal entries made in the complaint books kept in railway running rooms, where local pilots rest after completing their outstation duties.
-
Railways Act Upon 3,000 Tweet Complaints Everyday
The Railway Ministry's Twitter handle @RailMinIndia, which boasts of 2.7 million followers, has become an effective tool to redress passenger grievances, and acts upon 3,000 complaints daily, according to officials.
-
Central Railway Starts Accepting Complaints in Marathi
The Central Railway (CR) on Monday started accepting complaints, suggestions and objections in Marathi from the passengers.
-
Passengers on Trains Can Now Dial 1512 to File Complaints About Crimes
The All India Railway Helpline number 1512, which will help train passengers to register their complaints with police while travelling anywhere in the country, was launched in New Delhi on Friday by Union Minister Haribhai Parthibhai Chaudhary.
