Customer Care
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Reddit User Shares Frustrating Experience With Zomato's AI Customer Service: "Started To Hate It"
A Reddit post about an "irritating" interaction with Zomato's AI chatbot has received a lot of interest online. The user wanted to connect with a human agent to resolve a simple problem.
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Apple Introduces Video Call Support With Specialists For Shoppers In India
The service allows customers to get tailored, personalised advice, enabling them to compare models and learn more about their options to decide on the product that suits their needs. The service supports customers on both iOS and non-iOS devices.
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How to Check Jio Call History Using WhatsApp, MyJio App, Website, and More
Keeping track of your Jio call history is straightforward with several convenient options. You can access your call details quickly through WhatsApp by messaging JioCare and receiving a link to your account statement. The MyJio app offers a user-friendly platform to view, download, or email detailed call logs, including dates, durations, and number...
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''Can The...'': Blinkit Posts Funny Chat Between Customer And Executive On New Year's Eve
Blinkit posted a funny conversation between a customer and their chat support representative regarding a New Year party order.
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Zomato Reinstates Customer Care Agent After Twitter Row Over Language
Zomato was heavily criticized on social media after its customer care executive called Hindi a 'national language'.
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TRAI Advises Consumers to Check Applicable Charges While Joining Online Conference Platforms
The regulatory body urged the people to carefully check the terms and conditions before using dial-in service provided by online conferencing platforms and cost applicable for contacting the customer care centres of such platform in terms of tariff for voice calls and other charges as may be applied by the service providers.
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Delhi Police Tells DoT to Scrap 121 Customer Care Number, Alleges Confusion With 112
Delhi Police has written to DoT to discontinue customer helpline number 121 as it was "creating confusion" and "increasing blank calls" on emergency number 112.
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Scrap Customer Care Number 121: Delhi Police To Department Of Telecom
The Delhi Police has written to the Department of Telecommunications (DoT) to discontinue customer helpline number 121 as it was "creating confusion" and leading to a "spike in the number of blank calls" received by the DoT's emergency number 112.
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Talking Customer Service With Xiaomi, Which Just Opened Its 500th Centre in India
The Chinese company admits that 2016 was bad for service issues, but talks about how it's addressed those issues, and doubled the number of service centres it had in January.
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Ahead of OnePlus 5 Launch, OnePlus Flaunts Its Customer Care Services
OnePlus 5 customers will get facilities such as free pick up and drop, one-hour quick repair service, and even live chat assistance.
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OnePlus Claims Improved Customer Support in Lead Up to OnePlus 5 Launch
Ahead of the OnePlus 5 launch, the company has shared a video to showcase the improvements made in the customer service department since the launch of its first smartphone.
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23 Transgender Persons Clinch Ticketing, Customer Relations, Housekeeping Jobs At Kochi Metro
Kochi Metro Rail Ltd is extending employment opportunities to transgender community in housekeeping, crowd management and customer relations. The 23 transgender persons will take charge of the ticket counters and customer relations at the stations.
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This Man's Exchange With Zomato's Customer Care Has Twitter ROFL
Engineer Rahul Agnihotri placed his order for food delivery through Zomato and couldn't get in touch with the restaurant afterwards. So he decided to use the customer care service provided by Zomato. What followed was a hilarious conversation that has social media ROFL.
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Post-Funding, Servify Wants to Grow Beyond Customer Care
Servify already powers customer care for 22 brands, but it wants to use fresh funding to expand its scope to all aspects of ownership.
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Ex-Apple Employees Reveal How to Get a Free Replacement for Your Broken iPhone
Take a look at everything that goes on inside an Apple Store, with some helpful tips as well.
-
Reddit User Shares Frustrating Experience With Zomato's AI Customer Service: "Started To Hate It"
A Reddit post about an "irritating" interaction with Zomato's AI chatbot has received a lot of interest online. The user wanted to connect with a human agent to resolve a simple problem.
-
Apple Introduces Video Call Support With Specialists For Shoppers In India
The service allows customers to get tailored, personalised advice, enabling them to compare models and learn more about their options to decide on the product that suits their needs. The service supports customers on both iOS and non-iOS devices.
-
How to Check Jio Call History Using WhatsApp, MyJio App, Website, and More
Keeping track of your Jio call history is straightforward with several convenient options. You can access your call details quickly through WhatsApp by messaging JioCare and receiving a link to your account statement. The MyJio app offers a user-friendly platform to view, download, or email detailed call logs, including dates, durations, and number...
-
''Can The...'': Blinkit Posts Funny Chat Between Customer And Executive On New Year's Eve
Blinkit posted a funny conversation between a customer and their chat support representative regarding a New Year party order.
-
Zomato Reinstates Customer Care Agent After Twitter Row Over Language
Zomato was heavily criticized on social media after its customer care executive called Hindi a 'national language'.
-
TRAI Advises Consumers to Check Applicable Charges While Joining Online Conference Platforms
The regulatory body urged the people to carefully check the terms and conditions before using dial-in service provided by online conferencing platforms and cost applicable for contacting the customer care centres of such platform in terms of tariff for voice calls and other charges as may be applied by the service providers.
-
Delhi Police Tells DoT to Scrap 121 Customer Care Number, Alleges Confusion With 112
Delhi Police has written to DoT to discontinue customer helpline number 121 as it was "creating confusion" and "increasing blank calls" on emergency number 112.
-
Scrap Customer Care Number 121: Delhi Police To Department Of Telecom
The Delhi Police has written to the Department of Telecommunications (DoT) to discontinue customer helpline number 121 as it was "creating confusion" and leading to a "spike in the number of blank calls" received by the DoT's emergency number 112.
-
Talking Customer Service With Xiaomi, Which Just Opened Its 500th Centre in India
The Chinese company admits that 2016 was bad for service issues, but talks about how it's addressed those issues, and doubled the number of service centres it had in January.
-
Ahead of OnePlus 5 Launch, OnePlus Flaunts Its Customer Care Services
OnePlus 5 customers will get facilities such as free pick up and drop, one-hour quick repair service, and even live chat assistance.
-
OnePlus Claims Improved Customer Support in Lead Up to OnePlus 5 Launch
Ahead of the OnePlus 5 launch, the company has shared a video to showcase the improvements made in the customer service department since the launch of its first smartphone.
-
23 Transgender Persons Clinch Ticketing, Customer Relations, Housekeeping Jobs At Kochi Metro
Kochi Metro Rail Ltd is extending employment opportunities to transgender community in housekeeping, crowd management and customer relations. The 23 transgender persons will take charge of the ticket counters and customer relations at the stations.
-
This Man's Exchange With Zomato's Customer Care Has Twitter ROFL
Engineer Rahul Agnihotri placed his order for food delivery through Zomato and couldn't get in touch with the restaurant afterwards. So he decided to use the customer care service provided by Zomato. What followed was a hilarious conversation that has social media ROFL.
-
Post-Funding, Servify Wants to Grow Beyond Customer Care
Servify already powers customer care for 22 brands, but it wants to use fresh funding to expand its scope to all aspects of ownership.
-
Ex-Apple Employees Reveal How to Get a Free Replacement for Your Broken iPhone
Take a look at everything that goes on inside an Apple Store, with some helpful tips as well.
