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Centre Orders E-Commerce Platforms To Self-Audit To Identify "Dark Patterns"
Central Consumer Protection Authority (CCPA) has directed e-commerce platforms to conduct self-audits within three months to identify and eliminate "dark patterns", deceptive design practices that mislead consumers into unintended actions.
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Centre Cracks Down On Unauthorised Walkie-Talkie Sales. Here's Why
Amid heightened security concerns after the Pahalgam terror attack, the Central Consumer Protection Authority (CCPA) has released detailed guidelines and issued notices to prevent the unauthorised sale of radio equipment, including walkie-talkies.
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"Advance Tip For Booking Cabs Unethical": Pralhad Joshi Sends Notice To Uber
The Central Consumer Protection Authority (CCPA) has issued a notice to major cab aggregator Uber for nudging users to pay an advance tip to avail quicker services, Union Minister of Consumer Affairs Pralhad Joshi on Wednesday said.
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Amazon India, Flipkart Get Notices Over Sale Of Pak Flags, Merchandise
The Central Consumer Protection Authority (CCPA) has issued notices to several e-commerce companies, including Amazon India and Flipkart, over the sale of Pakistani flags and related merchandise, Consumer Affairs Minister Pralhad Joshi said.
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Consumer Watchdog Issues Notices To 5 Restaurants For Charging Service Fee
Consumer watchdog CCPA has issued notices to five restaurants for continuing to impose mandatory service charges despite a recent Delhi High Court ruling upholding guidelines against the practice.
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TRAI Mandates Telecom Operators to Offer Specialised Voice and SMS Packs, Benefitting Consumers in Rural Areas
The Telecom Regulatory Authority of India (TRAI) issued the twelfth amendment to the Telecom Consumers Protection Regulations on Monday. This mandates telecommunications operators in India to offer specialised recharge vouchers with select services that concerned stakeholders require.
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TRAI Traceability Guidelines Start From December 1. What It Means For OTPs
The new traceability guidelines of the Telecom Regulatory Authority of India (TRAI) will come into effect on December 1, 2024, to protect consumers from spam and fraudulent messages.
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India's CCPA to Probe E-Scooter Maker Ola Electric Over Service, Product Standards
Last month, the Central Consumer Protection Authority (CCPA) sent Ola Electric a notice seeking an explanation from the SoftBank-backed company after the consumer rights agency received an unusually high 10,000 complaints.
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Meta Pushes Back Against FTC Effort to Toughen Privacy Order
A Meta lawyer told the FTC’s five commissioners at a hearing Tuesday that the consumer protection agency doesn’t have authority to modify the agreement without the company’s consent.
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Amid Row With Kunal Kamra, Ola Claims 99% Customer Problems Resolved
The Central Consumer Protection Authority (CCPA) seeked a response from Ola Electric about more than 10,000 complaints.
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Ola Claims it Resolved 99.1 Percent of Customer Complaints Amid CCPA Scrutiny Over Service Quality
Ola Electric has claimed it has resolved 99.1% of the 10,644 complaints it received, aiming to reassure customers about its complaint-handling system. This announcement comes after a show-cause notice from the Central Consumer Protection Authority (CCPA), which raised concerns over consumer rights violations. Alongside this, the company also faced ...
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Consumer Watchdog Orders Ola To Offer Refund Choices, Give Auto Ride Receipts
The Central Consumer Protection Authority (CCPA) has directed ride-hailing platform Ola to implement consumer-friendly changes, including offering refund options and providing receipts for auto rides, the regulator said on Sunday.
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Ola Electric In Trouble? MHI Asks ARAI To Respond To Show Cause Notice
The Ministry of Heavy Industries has written to the Automotive Research Association of India to comment on the show cause notice regarding Ola Electric.
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Ola Electric Receives Show Cause Notice From CCPA For Alleged Customer Rights Violation
Ola Electric received a show-cause notice from Central Consumer Protection Authority after a war of words broke out on X (formerly Twitter) between Bhavish Aggarwal and Kunal Kamra.
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Shankar IAS Academy Fined Rs 5 Lakh Over Misleading UPSC Result Ad
The Central Consumer Protection Authority (CCPA) on Sunday said it has imposed a penalty of Rs 5 lakh on Shankar IAS Academy for issuing misleading advertisements related to the UPSC Civil Service Exam 2022.
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Centre Orders E-Commerce Platforms To Self-Audit To Identify "Dark Patterns"
Central Consumer Protection Authority (CCPA) has directed e-commerce platforms to conduct self-audits within three months to identify and eliminate "dark patterns", deceptive design practices that mislead consumers into unintended actions.
-
Centre Cracks Down On Unauthorised Walkie-Talkie Sales. Here's Why
Amid heightened security concerns after the Pahalgam terror attack, the Central Consumer Protection Authority (CCPA) has released detailed guidelines and issued notices to prevent the unauthorised sale of radio equipment, including walkie-talkies.
-
"Advance Tip For Booking Cabs Unethical": Pralhad Joshi Sends Notice To Uber
The Central Consumer Protection Authority (CCPA) has issued a notice to major cab aggregator Uber for nudging users to pay an advance tip to avail quicker services, Union Minister of Consumer Affairs Pralhad Joshi on Wednesday said.
-
Amazon India, Flipkart Get Notices Over Sale Of Pak Flags, Merchandise
The Central Consumer Protection Authority (CCPA) has issued notices to several e-commerce companies, including Amazon India and Flipkart, over the sale of Pakistani flags and related merchandise, Consumer Affairs Minister Pralhad Joshi said.
-
Consumer Watchdog Issues Notices To 5 Restaurants For Charging Service Fee
Consumer watchdog CCPA has issued notices to five restaurants for continuing to impose mandatory service charges despite a recent Delhi High Court ruling upholding guidelines against the practice.
-
TRAI Mandates Telecom Operators to Offer Specialised Voice and SMS Packs, Benefitting Consumers in Rural Areas
The Telecom Regulatory Authority of India (TRAI) issued the twelfth amendment to the Telecom Consumers Protection Regulations on Monday. This mandates telecommunications operators in India to offer specialised recharge vouchers with select services that concerned stakeholders require.
-
TRAI Traceability Guidelines Start From December 1. What It Means For OTPs
The new traceability guidelines of the Telecom Regulatory Authority of India (TRAI) will come into effect on December 1, 2024, to protect consumers from spam and fraudulent messages.
-
India's CCPA to Probe E-Scooter Maker Ola Electric Over Service, Product Standards
Last month, the Central Consumer Protection Authority (CCPA) sent Ola Electric a notice seeking an explanation from the SoftBank-backed company after the consumer rights agency received an unusually high 10,000 complaints.
-
Meta Pushes Back Against FTC Effort to Toughen Privacy Order
A Meta lawyer told the FTC’s five commissioners at a hearing Tuesday that the consumer protection agency doesn’t have authority to modify the agreement without the company’s consent.
-
Amid Row With Kunal Kamra, Ola Claims 99% Customer Problems Resolved
The Central Consumer Protection Authority (CCPA) seeked a response from Ola Electric about more than 10,000 complaints.
-
Ola Claims it Resolved 99.1 Percent of Customer Complaints Amid CCPA Scrutiny Over Service Quality
Ola Electric has claimed it has resolved 99.1% of the 10,644 complaints it received, aiming to reassure customers about its complaint-handling system. This announcement comes after a show-cause notice from the Central Consumer Protection Authority (CCPA), which raised concerns over consumer rights violations. Alongside this, the company also faced ...
-
Consumer Watchdog Orders Ola To Offer Refund Choices, Give Auto Ride Receipts
The Central Consumer Protection Authority (CCPA) has directed ride-hailing platform Ola to implement consumer-friendly changes, including offering refund options and providing receipts for auto rides, the regulator said on Sunday.
-
Ola Electric In Trouble? MHI Asks ARAI To Respond To Show Cause Notice
The Ministry of Heavy Industries has written to the Automotive Research Association of India to comment on the show cause notice regarding Ola Electric.
-
Ola Electric Receives Show Cause Notice From CCPA For Alleged Customer Rights Violation
Ola Electric received a show-cause notice from Central Consumer Protection Authority after a war of words broke out on X (formerly Twitter) between Bhavish Aggarwal and Kunal Kamra.
-
Shankar IAS Academy Fined Rs 5 Lakh Over Misleading UPSC Result Ad
The Central Consumer Protection Authority (CCPA) on Sunday said it has imposed a penalty of Rs 5 lakh on Shankar IAS Academy for issuing misleading advertisements related to the UPSC Civil Service Exam 2022.
