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Centre Orders E-Commerce Platforms To Self-Audit To Identify "Dark Patterns"
Central Consumer Protection Authority (CCPA) has directed e-commerce platforms to conduct self-audits within three months to identify and eliminate "dark patterns", deceptive design practices that mislead consumers into unintended actions.
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Centre Cracks Down On Unauthorised Walkie-Talkie Sales. Here's Why
Amid heightened security concerns after the Pahalgam terror attack, the Central Consumer Protection Authority (CCPA) has released detailed guidelines and issued notices to prevent the unauthorised sale of radio equipment, including walkie-talkies.
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"Advance Tip For Booking Cabs Unethical": Pralhad Joshi Sends Notice To Uber
The Central Consumer Protection Authority (CCPA) has issued a notice to major cab aggregator Uber for nudging users to pay an advance tip to avail quicker services, Union Minister of Consumer Affairs Pralhad Joshi on Wednesday said.
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Amazon India, Flipkart Get Notices Over Sale Of Pak Flags, Merchandise
The Central Consumer Protection Authority (CCPA) has issued notices to several e-commerce companies, including Amazon India and Flipkart, over the sale of Pakistani flags and related merchandise, Consumer Affairs Minister Pralhad Joshi said.
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Consumer Watchdog Issues Notices To 5 Restaurants For Charging Service Fee
Consumer watchdog CCPA has issued notices to five restaurants for continuing to impose mandatory service charges despite a recent Delhi High Court ruling upholding guidelines against the practice.
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India's CCPA to Probe E-Scooter Maker Ola Electric Over Service, Product Standards
Last month, the Central Consumer Protection Authority (CCPA) sent Ola Electric a notice seeking an explanation from the SoftBank-backed company after the consumer rights agency received an unusually high 10,000 complaints.
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Amid Row With Kunal Kamra, Ola Claims 99% Customer Problems Resolved
The Central Consumer Protection Authority (CCPA) seeked a response from Ola Electric about more than 10,000 complaints.
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Ola Claims it Resolved 99.1 Percent of Customer Complaints Amid CCPA Scrutiny Over Service Quality
Ola Electric has claimed it has resolved 99.1% of the 10,644 complaints it received, aiming to reassure customers about its complaint-handling system. This announcement comes after a show-cause notice from the Central Consumer Protection Authority (CCPA), which raised concerns over consumer rights violations. Alongside this, the company also faced ...
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Consumer Watchdog Orders Ola To Offer Refund Choices, Give Auto Ride Receipts
The Central Consumer Protection Authority (CCPA) has directed ride-hailing platform Ola to implement consumer-friendly changes, including offering refund options and providing receipts for auto rides, the regulator said on Sunday.
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Ola Electric In Trouble? MHI Asks ARAI To Respond To Show Cause Notice
The Ministry of Heavy Industries has written to the Automotive Research Association of India to comment on the show cause notice regarding Ola Electric.
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Ola Electric Receives Show Cause Notice From CCPA For Alleged Customer Rights Violation
Ola Electric received a show-cause notice from Central Consumer Protection Authority after a war of words broke out on X (formerly Twitter) between Bhavish Aggarwal and Kunal Kamra.
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Shankar IAS Academy Fined Rs 5 Lakh Over Misleading UPSC Result Ad
The Central Consumer Protection Authority (CCPA) on Sunday said it has imposed a penalty of Rs 5 lakh on Shankar IAS Academy for issuing misleading advertisements related to the UPSC Civil Service Exam 2022.
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"No 100% Selection Claims For Jobs, Exams": Centre's Guidelines For Coaching Institutions
CCPA has issued notices to 31 coaching institutes for misleading advertisements and imposed fines on nine of them.
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Government Bans Use of 'Dark Patterns' on E-Commerce Platforms; Guidelines Issued
The government has banned the use of "dark patterns" on e-commerce platforms and a gazette notification was issued on November 30 by the Central Consumer Protection Authority (CCPA). The rules are applicable to all platforms offering goods and services in India related to online commerce, and will also apply to advertisers and sellers. Dark patters...
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Centre Issues Order Against Amazon, Flipkart, Other E-Commerce Sites for Selling Seat Belt Alarm Stopper Clips
The Central Consumer Protection Authority (CCPA) has issued orders against the top five e-commerce platforms for selling car seat belt alarm stopper clips. Authorities found that such clips were being blatantly sold on several e-commerce platforms.
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Centre Orders E-Commerce Platforms To Self-Audit To Identify "Dark Patterns"
Central Consumer Protection Authority (CCPA) has directed e-commerce platforms to conduct self-audits within three months to identify and eliminate "dark patterns", deceptive design practices that mislead consumers into unintended actions.
-
Centre Cracks Down On Unauthorised Walkie-Talkie Sales. Here's Why
Amid heightened security concerns after the Pahalgam terror attack, the Central Consumer Protection Authority (CCPA) has released detailed guidelines and issued notices to prevent the unauthorised sale of radio equipment, including walkie-talkies.
-
"Advance Tip For Booking Cabs Unethical": Pralhad Joshi Sends Notice To Uber
The Central Consumer Protection Authority (CCPA) has issued a notice to major cab aggregator Uber for nudging users to pay an advance tip to avail quicker services, Union Minister of Consumer Affairs Pralhad Joshi on Wednesday said.
-
Amazon India, Flipkart Get Notices Over Sale Of Pak Flags, Merchandise
The Central Consumer Protection Authority (CCPA) has issued notices to several e-commerce companies, including Amazon India and Flipkart, over the sale of Pakistani flags and related merchandise, Consumer Affairs Minister Pralhad Joshi said.
-
Consumer Watchdog Issues Notices To 5 Restaurants For Charging Service Fee
Consumer watchdog CCPA has issued notices to five restaurants for continuing to impose mandatory service charges despite a recent Delhi High Court ruling upholding guidelines against the practice.
-
India's CCPA to Probe E-Scooter Maker Ola Electric Over Service, Product Standards
Last month, the Central Consumer Protection Authority (CCPA) sent Ola Electric a notice seeking an explanation from the SoftBank-backed company after the consumer rights agency received an unusually high 10,000 complaints.
-
Amid Row With Kunal Kamra, Ola Claims 99% Customer Problems Resolved
The Central Consumer Protection Authority (CCPA) seeked a response from Ola Electric about more than 10,000 complaints.
-
Ola Claims it Resolved 99.1 Percent of Customer Complaints Amid CCPA Scrutiny Over Service Quality
Ola Electric has claimed it has resolved 99.1% of the 10,644 complaints it received, aiming to reassure customers about its complaint-handling system. This announcement comes after a show-cause notice from the Central Consumer Protection Authority (CCPA), which raised concerns over consumer rights violations. Alongside this, the company also faced ...
-
Consumer Watchdog Orders Ola To Offer Refund Choices, Give Auto Ride Receipts
The Central Consumer Protection Authority (CCPA) has directed ride-hailing platform Ola to implement consumer-friendly changes, including offering refund options and providing receipts for auto rides, the regulator said on Sunday.
-
Ola Electric In Trouble? MHI Asks ARAI To Respond To Show Cause Notice
The Ministry of Heavy Industries has written to the Automotive Research Association of India to comment on the show cause notice regarding Ola Electric.
-
Ola Electric Receives Show Cause Notice From CCPA For Alleged Customer Rights Violation
Ola Electric received a show-cause notice from Central Consumer Protection Authority after a war of words broke out on X (formerly Twitter) between Bhavish Aggarwal and Kunal Kamra.
-
Shankar IAS Academy Fined Rs 5 Lakh Over Misleading UPSC Result Ad
The Central Consumer Protection Authority (CCPA) on Sunday said it has imposed a penalty of Rs 5 lakh on Shankar IAS Academy for issuing misleading advertisements related to the UPSC Civil Service Exam 2022.
-
"No 100% Selection Claims For Jobs, Exams": Centre's Guidelines For Coaching Institutions
CCPA has issued notices to 31 coaching institutes for misleading advertisements and imposed fines on nine of them.
-
Government Bans Use of 'Dark Patterns' on E-Commerce Platforms; Guidelines Issued
The government has banned the use of "dark patterns" on e-commerce platforms and a gazette notification was issued on November 30 by the Central Consumer Protection Authority (CCPA). The rules are applicable to all platforms offering goods and services in India related to online commerce, and will also apply to advertisers and sellers. Dark patters...
-
Centre Issues Order Against Amazon, Flipkart, Other E-Commerce Sites for Selling Seat Belt Alarm Stopper Clips
The Central Consumer Protection Authority (CCPA) has issued orders against the top five e-commerce platforms for selling car seat belt alarm stopper clips. Authorities found that such clips were being blatantly sold on several e-commerce platforms.
