Ccpa
-
{
- All
- News
- Videos
-
SpiceJet Fined Rs 1 Lakh By Consumer Protection Body Over 'Dark Patterns'
The CCPA said the authority had found that such practices "impair consumer autonomy, undermine informed decision-making and are inconsistent with the principles of fair and transparent consumer engagement".
-
PhysicsWallah And McAfee Fined Over 'Deceptive' Online Tricks Used On Customers
The Central Consumer Protection Authority (CCPA) has penalised edtech firm PhysicsWallah five lakh rupees and cybersecurity company McAfee one lakh rupees for using manipulative digital designs known as "dark patterns."
-
Vajiram And Ravi IAS Study Centre Fined Rs 7 Lakh For 'Misleading Ads'
The decision, said the CCPA, was taken to protect and promote the rights of consumers as a class and to ensure that no false or misleading advertisement is made
-
Mandatory Service Charge Illegal, Barbeque Nation Among Restaurants Pulled Up
Authorities have tightened enforcement on restaurants that added extra fees to bills without consent, directing them to issue refunds and update billing systems.
-
Can Restaurants Force You To Pay Service Charges? What The Official Rules Say
Service charges on bills are not mandatory in restaurants in India. A Mumbai restaurant was recently fined Rs 50,000 for failing to follow the established guidelines. Here's what customers should know.
-
Rapido Fined Rs 10 Lakh By Consumer Protection Authority For Misleading Ads
Consumer protection authority CCPA has imposed a penalty of Rs 10 lakh on ride-hailing platform Rapido for misleading advertisements and unfair trade practices, the consumer affairs ministry said on Thursday.
-
Amazon, Flipkart Get Notice Over Sale Of Walkie Talkies Amid India-Pak Tension
Government watchdog CCPA has issued notices to 13 e-commerce players like Amazon and Flipkart for illegal sale of walkie-talkie devices on their platforms amid rising India-Pakistan tensions.
-
PM Modi Holds Key Meet On Pahalgam. Why It Is Significant
Prime Minister Narendra Modi is holding a crucial meeting of the Cabinet Committee on Political Affairs or CCPA -- the most important committee of the cabinet that has also been dubbed the "Super Cabinet".
-
Uber Denies Implementing Phone Model-Based Pricing in India
Uber said it does not set ride prices based on a user's phone model. India's consumer affairs minister Pralhad Joshi said on X on Thursday that the Central Consumer Protection Agency (CCPA) had sent notices to the companies over the alleged price disparity or "differential pricing".
-
CCPA Sends Notice to Uber, Ola Over Pricing Disparity on Apple, Android Phones
The move comes after several reports by local media and as users complained on social media that iPhone users were charged higher prices for the same ride than those using phones that ran on Android operating systems.
-
India's CCPA to Probe E-Scooter Maker Ola Electric Over Service, Product Standards
Last month, the Central Consumer Protection Authority (CCPA) sent Ola Electric a notice seeking an explanation from the SoftBank-backed company after the consumer rights agency received an unusually high 10,000 complaints.
-
Ola Claims it Resolved 99.1 Percent of Customer Complaints Amid CCPA Scrutiny Over Service Quality
Ola Electric has claimed it has resolved 99.1% of the 10,644 complaints it received, aiming to reassure customers about its complaint-handling system. This announcement comes after a show-cause notice from the Central Consumer Protection Authority (CCPA), which raised concerns over consumer rights violations. Alongside this, the company also faced ...
-
Consumer Watchdog Orders Ola To Offer Refund Choices, Give Auto Ride Receipts
The Central Consumer Protection Authority (CCPA) has directed ride-hailing platform Ola to implement consumer-friendly changes, including offering refund options and providing receipts for auto rides, the regulator said on Sunday.
-
"No 100% Selection Claims For Jobs, Exams": Centre's Guidelines For Coaching Institutions
CCPA has issued notices to 31 coaching institutes for misleading advertisements and imposed fines on nine of them.
-
Government Bans Use of 'Dark Patterns' on E-Commerce Platforms; Guidelines Issued
The government has banned the use of "dark patterns" on e-commerce platforms and a gazette notification was issued on November 30 by the Central Consumer Protection Authority (CCPA). The rules are applicable to all platforms offering goods and services in India related to online commerce, and will also apply to advertisers and sellers. Dark patters...
-
SpiceJet Fined Rs 1 Lakh By Consumer Protection Body Over 'Dark Patterns'
The CCPA said the authority had found that such practices "impair consumer autonomy, undermine informed decision-making and are inconsistent with the principles of fair and transparent consumer engagement".
-
PhysicsWallah And McAfee Fined Over 'Deceptive' Online Tricks Used On Customers
The Central Consumer Protection Authority (CCPA) has penalised edtech firm PhysicsWallah five lakh rupees and cybersecurity company McAfee one lakh rupees for using manipulative digital designs known as "dark patterns."
-
Vajiram And Ravi IAS Study Centre Fined Rs 7 Lakh For 'Misleading Ads'
The decision, said the CCPA, was taken to protect and promote the rights of consumers as a class and to ensure that no false or misleading advertisement is made
-
Mandatory Service Charge Illegal, Barbeque Nation Among Restaurants Pulled Up
Authorities have tightened enforcement on restaurants that added extra fees to bills without consent, directing them to issue refunds and update billing systems.
-
Can Restaurants Force You To Pay Service Charges? What The Official Rules Say
Service charges on bills are not mandatory in restaurants in India. A Mumbai restaurant was recently fined Rs 50,000 for failing to follow the established guidelines. Here's what customers should know.
-
Rapido Fined Rs 10 Lakh By Consumer Protection Authority For Misleading Ads
Consumer protection authority CCPA has imposed a penalty of Rs 10 lakh on ride-hailing platform Rapido for misleading advertisements and unfair trade practices, the consumer affairs ministry said on Thursday.
-
Amazon, Flipkart Get Notice Over Sale Of Walkie Talkies Amid India-Pak Tension
Government watchdog CCPA has issued notices to 13 e-commerce players like Amazon and Flipkart for illegal sale of walkie-talkie devices on their platforms amid rising India-Pakistan tensions.
-
PM Modi Holds Key Meet On Pahalgam. Why It Is Significant
Prime Minister Narendra Modi is holding a crucial meeting of the Cabinet Committee on Political Affairs or CCPA -- the most important committee of the cabinet that has also been dubbed the "Super Cabinet".
-
Uber Denies Implementing Phone Model-Based Pricing in India
Uber said it does not set ride prices based on a user's phone model. India's consumer affairs minister Pralhad Joshi said on X on Thursday that the Central Consumer Protection Agency (CCPA) had sent notices to the companies over the alleged price disparity or "differential pricing".
-
CCPA Sends Notice to Uber, Ola Over Pricing Disparity on Apple, Android Phones
The move comes after several reports by local media and as users complained on social media that iPhone users were charged higher prices for the same ride than those using phones that ran on Android operating systems.
-
India's CCPA to Probe E-Scooter Maker Ola Electric Over Service, Product Standards
Last month, the Central Consumer Protection Authority (CCPA) sent Ola Electric a notice seeking an explanation from the SoftBank-backed company after the consumer rights agency received an unusually high 10,000 complaints.
-
Ola Claims it Resolved 99.1 Percent of Customer Complaints Amid CCPA Scrutiny Over Service Quality
Ola Electric has claimed it has resolved 99.1% of the 10,644 complaints it received, aiming to reassure customers about its complaint-handling system. This announcement comes after a show-cause notice from the Central Consumer Protection Authority (CCPA), which raised concerns over consumer rights violations. Alongside this, the company also faced ...
-
Consumer Watchdog Orders Ola To Offer Refund Choices, Give Auto Ride Receipts
The Central Consumer Protection Authority (CCPA) has directed ride-hailing platform Ola to implement consumer-friendly changes, including offering refund options and providing receipts for auto rides, the regulator said on Sunday.
-
"No 100% Selection Claims For Jobs, Exams": Centre's Guidelines For Coaching Institutions
CCPA has issued notices to 31 coaching institutes for misleading advertisements and imposed fines on nine of them.
-
Government Bans Use of 'Dark Patterns' on E-Commerce Platforms; Guidelines Issued
The government has banned the use of "dark patterns" on e-commerce platforms and a gazette notification was issued on November 30 by the Central Consumer Protection Authority (CCPA). The rules are applicable to all platforms offering goods and services in India related to online commerce, and will also apply to advertisers and sellers. Dark patters...
