The customer booked an Uber from Widmer Street to The Queensway in Toronto on Friday evening, as seen in a screenshot of the trip. That's precisely just 7.7 kilometres. When he reached his destination after about 20 minutes, he was shocked to see a bill of 18,518 Canadian dollars (about 14,400 US dollars). It should have cost him between $12-16. He posted the screenshot of the trip on his private Instagram account which was reshared on Twitter by a woman claiming to be his friend.
"My friend was charged 18K for a 20 Min ride (!), and they are sticking to it. What in the world??? This is insane!" she tweeted.
The cab company, in a statement to Slate, said that the customer had been given a full refund.
This isn't the first time a cab company charged a rider an exorbitant amount for a trip. A Mumbai man was charged Rs 149 crore by Ola for a 300-metre ride owing to a technical glitch. Ironically, it happened on April Fools' Day. Click for more trending news