The customer booked an Uber from Widmer Street to The Queensway in Toronto on Friday evening, as seen in a screenshot of the trip. That's precisely just 7.7 kilometres. When he reached his destination after about 20 minutes, he was shocked to see a bill of 18,518 Canadian dollars (about 14,400 US dollars). It should have cost him between $12-16. He posted the screenshot of the trip on his private Instagram account which was reshared on Twitter by a woman claiming to be his friend.
"My friend was charged 18K for a 20 Min ride (!), and they are sticking to it. What in the world??? This is insane!" she tweeted.
The cab company, in a statement to Slate, said that the customer had been given a full refund.
This isn't the first time a cab company charged a rider an exorbitant amount for a trip. A Mumbai man was charged Rs 149 crore by Ola for a 300-metre ride owing to a technical glitch. Ironically, it happened on April Fools' Day. Click for more trending news
Get Breaking news, live coverage, and Latest News from India and around the world on NDTV.com. Catch all the Live TV action on NDTV 24x7 and NDTV India. Like us on Facebook or follow us on Twitter and Instagram for latest news and live news updates.