External Affairs Minister Sushma Swaraj, while troubleshooting on Twitter the problems of Indians who are living abroad, came across a post by an Indian man from New Jersey who alleged that his mother had expired in the aircraft.
He tweeted to Ms Swaraj that the paper work to get the body of his mother and then to take it to India for the final rituals was slow and if he could get some help.
Replying promptly to the man in US, Sushma Swaraj tweeted, "I know Consulate is closed today. But this family needs urgent help. Please help them. @IndiainNewYork"
@SushmaSwaraj I am writing this from New Jersey, USA. My friend my mom expired in the aircraft and the process (paper work) is slow to get the body and leave the country to do final ritual in India.. Any help here so that they can leave as early as possible.— Shiva Kumar DS (@dsshivakumar) April 19, 2019
In another tweet, Ms Swaraj offered assistance to a woman seeking help to bring back her husband, who was stranded in Guinea as his passport was confiscated for more than a month.
Dear Madam, this is my urgent request again.— Amrita (@Amrita79601252) April 20, 2019
I am writing to you to seek your URGENT intervention to help bring my husband back safely home. He is stranded in Guinea with his passport confiscated for more than 1 month now need your help as it's affecting his health
Foreign Minister Sushma Swaraj actively helps people on Twitter.