"Our goal is to provide information about new options we are building that people will have, to message a business on WhatsApp, in the future. While the majority of users who have received the new terms of service have accepted them, we appreciate some people haven't had the chance to do so yet," the spokesperson said.
"We will follow up with reminders to people over the next several weeks. We're grateful for the important role WhatsApp plays in people's lives and we'll take every opportunity to explain how we protect people's personal messages and private information," the spokesperson added.
A fresh communication was sent to WhatsApp on May 18 and the social media was given a week to respond.
WhatsApp had faced backlash over concerns that data was being shared with its parent company, Facebook – a possibility the social media platform has denied. While a chunk of users had switched to other social media platforms, the government had written to Will Cathcart, the Global CEO of WhatsApp, asking that the new policy for Indian users be withdrawn.
The new policy -- which allows sharing of user data with its parent company Facebook or third party apps -- was slated to come into effect in February but was deferred till May after the row.