- Vistara passenger complained of a cockroach in food served by airline
- The airline said "the insect was not on or from the meal"
- They also said, "despite regular fumigation, insects still find a way"
The passenger took to Twitter alleging that he spotted the "cockroach in my food". The airline in its reply to the passenger said "the insect was not on or from the meal and we are fumigating the aircraft regularly".
In a series of tweets, the airline, however, said, "despite regular fumigation, insects still find a way in and we apologise for the inconvenience caused. As the aircraft doors are opened regularly on ground, insects can sometimes still find a way in despite our best efforts of fumigating the aircraft."
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