Zomato Customer Complaint
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No Delivery Partner Assigned, Zomato Charges Full Amount As Cancellation Fee
- Friday September 26, 2025
- Offbeat | Edited by NDTV News Desk
A woman has accused food delivery giant Zomato of "theft" after she was charged a full cancellation fee for her order.
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www.ndtv.com
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Noida Man Finds Plastic Glove Inside Sandwich Ordered From Salad Days, Zomato Responds
- Wednesday August 27, 2025
- Food | Written by Jigyasa Kakwani, Edited by Shubham Bhatnagar
A disposable glove, often worn while preparing sandwiches, was reportedly found inside the sandwich ordered by the customer.
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www.ndtv.com
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"I Know How It Feels...," Zomato Chat Support's 'Pookie' Response On Complaint Wins Hearts
- Friday January 17, 2025
- Written by Jigyasa Kakwani, Edited by Neha Grover
A Zomato support executive's sweet or rather "pookie" response to a complaint has impressed the internet.
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food.ndtv.com
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Bengaluru Man Accuses Blinkit Of "Fraud" Over Missing Free Oil, Company Responds
- Monday December 30, 2024
- Food | Written by Jigyasa Kakwani, Edited by Shubham Bhatnagar
A Reddit post by a Bengaluru Blinkit user has gone viral after the customer accused the company of "fraud" in failing to deliver freebies as mentioned while placing the order.
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www.ndtv.com
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Viral: X User Shares Zomato's Response To Wrong Order, Internet In Disbelief
- Tuesday October 15, 2024
- Written by Toshita Sahni, Edited by Shubham Bhatnagar
A woman claimed that Zomato's customer care told her to have the dish delivered in place of her original order. Read to know how X users reacted.
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food.ndtv.com
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Zomato Faces Backlash Over Non-Veg Food Delivered To Vegetarian Customer During Saawan
- Tuesday July 30, 2024
- Written by Jigyasa Kakwani, Edited by Shubham Bhatnagar
Zomato Food Delivery Complaint: A customer shares her disappointment on X (formerly Twitter) after receiving a non-vegetarian meal instead of her vegetarian order from EatFit via Zomato.
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food.ndtv.com
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Man Claims He Found Sharp Object In Zomato Order, Criticises Customer Care's Response
- Friday July 12, 2024
- Toshita Sahni
The LinkedIn user penned a long post about his dissatisfaction with how the customer care representatives responded to his complaint.
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food.ndtv.com
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Zomato's Bizarre Reply To Customer's Query Goes Viral, Internet Says ''Please Fix Your AI''
- Sunday March 10, 2024
- Offbeat | Edited by Ritu Singh
Several users asked the company to stop using AI and Large Language Models to generate responses.
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www.ndtv.com
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Zomato Cancels Order Under "On Time Or Free" Delivery Scheme; Fined INR 10,000
- Wednesday August 24, 2022
- Priyaja Bakshi
The man, Ajay Sharma, filed a complaint with the consumer forum regarding the violation committed by Zomato of their "on time or free" delivery scheme.
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food.ndtv.com
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Dalit Delivery Worker Alleges Caste Assault in Lucknow; Customer Says Just An Argument
- Monday June 20, 2022
- Lucknow News | Reported by Alok Pandey, Edited by Aarish Chhabra
In complaint, Zomato delivery worker Vineet Kumar Rawat said customer did not take food from him as he is Dalit, but refused to cancel order formally
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www.ndtv.com
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Zomato Criticised For Halal Tag For Restaurants After 'Food And Religion' Clapback: Defends Stand
- Thursday August 1, 2019
- Sakshita Khosla
A day after Zomato clapped back to a customer for refusing to take food from a 'non-Hindu' rider, it faced flak for putting halal tag on restaurants. Zomato has clarified that the halal tag was introduced after their restaurant partners asked for it and that the choice of food rests with the customer.
-
food.ndtv.com
-
No Delivery Partner Assigned, Zomato Charges Full Amount As Cancellation Fee
- Friday September 26, 2025
- Offbeat | Edited by NDTV News Desk
A woman has accused food delivery giant Zomato of "theft" after she was charged a full cancellation fee for her order.
-
www.ndtv.com
-
Noida Man Finds Plastic Glove Inside Sandwich Ordered From Salad Days, Zomato Responds
- Wednesday August 27, 2025
- Food | Written by Jigyasa Kakwani, Edited by Shubham Bhatnagar
A disposable glove, often worn while preparing sandwiches, was reportedly found inside the sandwich ordered by the customer.
-
www.ndtv.com
-
"I Know How It Feels...," Zomato Chat Support's 'Pookie' Response On Complaint Wins Hearts
- Friday January 17, 2025
- Written by Jigyasa Kakwani, Edited by Neha Grover
A Zomato support executive's sweet or rather "pookie" response to a complaint has impressed the internet.
-
food.ndtv.com
-
Bengaluru Man Accuses Blinkit Of "Fraud" Over Missing Free Oil, Company Responds
- Monday December 30, 2024
- Food | Written by Jigyasa Kakwani, Edited by Shubham Bhatnagar
A Reddit post by a Bengaluru Blinkit user has gone viral after the customer accused the company of "fraud" in failing to deliver freebies as mentioned while placing the order.
-
www.ndtv.com
-
Viral: X User Shares Zomato's Response To Wrong Order, Internet In Disbelief
- Tuesday October 15, 2024
- Written by Toshita Sahni, Edited by Shubham Bhatnagar
A woman claimed that Zomato's customer care told her to have the dish delivered in place of her original order. Read to know how X users reacted.
-
food.ndtv.com
-
Zomato Faces Backlash Over Non-Veg Food Delivered To Vegetarian Customer During Saawan
- Tuesday July 30, 2024
- Written by Jigyasa Kakwani, Edited by Shubham Bhatnagar
Zomato Food Delivery Complaint: A customer shares her disappointment on X (formerly Twitter) after receiving a non-vegetarian meal instead of her vegetarian order from EatFit via Zomato.
-
food.ndtv.com
-
Man Claims He Found Sharp Object In Zomato Order, Criticises Customer Care's Response
- Friday July 12, 2024
- Toshita Sahni
The LinkedIn user penned a long post about his dissatisfaction with how the customer care representatives responded to his complaint.
-
food.ndtv.com
-
Zomato's Bizarre Reply To Customer's Query Goes Viral, Internet Says ''Please Fix Your AI''
- Sunday March 10, 2024
- Offbeat | Edited by Ritu Singh
Several users asked the company to stop using AI and Large Language Models to generate responses.
-
www.ndtv.com
-
Zomato Cancels Order Under "On Time Or Free" Delivery Scheme; Fined INR 10,000
- Wednesday August 24, 2022
- Priyaja Bakshi
The man, Ajay Sharma, filed a complaint with the consumer forum regarding the violation committed by Zomato of their "on time or free" delivery scheme.
-
food.ndtv.com
-
Dalit Delivery Worker Alleges Caste Assault in Lucknow; Customer Says Just An Argument
- Monday June 20, 2022
- Lucknow News | Reported by Alok Pandey, Edited by Aarish Chhabra
In complaint, Zomato delivery worker Vineet Kumar Rawat said customer did not take food from him as he is Dalit, but refused to cancel order formally
-
www.ndtv.com
-
Zomato Criticised For Halal Tag For Restaurants After 'Food And Religion' Clapback: Defends Stand
- Thursday August 1, 2019
- Sakshita Khosla
A day after Zomato clapped back to a customer for refusing to take food from a 'non-Hindu' rider, it faced flak for putting halal tag on restaurants. Zomato has clarified that the halal tag was introduced after their restaurant partners asked for it and that the choice of food rests with the customer.
-
food.ndtv.com