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United CEO Felt 'Shame' Watching Video Of Deplaned Man, Accepts Responsibility
United's efforts to contain a public relations crisis that has tarnished its image and led to calls for a boycott kicked into overdrive Wednesday with its chief executive appearing on national television to apologize, saying he felt "shame" when he saw video of the incident. The airline also promised refunds to the horrified passengers who watched ...
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United Airlines CEO Oscar Munoz Says He Won't Resign
United Continental chief executive Oscar Munoz said Wednesday he will not resign and again apologized for the removal of a customer from an overbooked flight by force -- an incident that drew global scorn.
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United CEO Felt 'Shame' Watching Video Of Deplaned Man, Accepts Responsibility
United's efforts to contain a public relations crisis that has tarnished its image and led to calls for a boycott kicked into overdrive Wednesday with its chief executive appearing on national television to apologize, saying he felt "shame" when he saw video of the incident. The airline also promised refunds to the horrified passengers who watched ...
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United Airlines CEO Oscar Munoz Says He Won't Resign
United Continental chief executive Oscar Munoz said Wednesday he will not resign and again apologized for the removal of a customer from an overbooked flight by force -- an incident that drew global scorn.
