Pooja Singh Airtel

Telecom giant Airtel has put out a sharp and detailed response to a controversy over its response to a woman's outrageous request on Monday for a Hindu customer service representative. Over the past two days, the company has been lacerated over a Twitter exchange that suggested that adviser "Shoaib" was replaced by his colleague "Gaganjot" followin...

Telecom giant Airtel was trolled on Monday over its response to a woman's outrageous request for a Hindu customer service person. The exchange on Twitter enraged users. Among those who called out the company was former Jammu and Kashmir Chief Minister Omar Abdullah, who said he wouldn't "pay another penny to the company".

Telecom giant Airtel has put out a sharp and detailed response to a controversy over its response to a woman's outrageous request on Monday for a Hindu customer service representative. Over the past two days, the company has been lacerated over a Twitter exchange that suggested that adviser "Shoaib" was replaced by his colleague "Gaganjot" followin...

Telecom giant Airtel was trolled on Monday over its response to a woman's outrageous request for a Hindu customer service person. The exchange on Twitter enraged users. Among those who called out the company was former Jammu and Kashmir Chief Minister Omar Abdullah, who said he wouldn't "pay another penny to the company".