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DoT Said to Have Directed TRAI to Introduce Strict Service Quality Norms
The Department of Telecommunications has asked sector regulator TRAI to make quality of service norms stricter in order to curb call drops and improve call quality, an official source said on Tuesday. The move comes after the Department of Telecommunications (DoT) collected feedback from the public through an IVRS call around call drop, quality of...
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Call Drop Issue More Severe Indoors, Says DoT
The Department of Telecom (DoT) had launched an IVRS system in Delhi, Mumbai, Uttar Pradesh, Uttarakhand, Maharashtra and Goa on December 2016.
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Government Launches Integrated Voice Response System Platform To Tackle Call Drops
In a bid to tackle the call drop menace, Government has launched an Integrated Voice Response System (IVRS) system at multiple locations including Delhi and Mumbai to obtain direct feedback from subscribers on call quality.
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Call Drops: Telecom Operators to Install 150,000 More Towers by March 2017
DoT has also launched an Integrated Voice Response System (IVRS) for feedback from telecom subscribers.
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Soon, Dial '1955' To Give Your Feedback On Call Drops
The government plans to launch toll-free number '1955' to record the feedback of telecom subscribers on the issue of call drops. "Short code 1955 has been allotted for IVRS system on call drop," an official source said. Provisioning of this number will be mandatory for telecom operators and should be accessible for local and STD calling.
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Government Planning Customer Feedback Platform for Call Drops, Says Manoj Sinha
The Communications Minister was briefing media after holding a meeting with telecom service providers' CEOs on the call drop issue.
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DoT Said to Have Directed TRAI to Introduce Strict Service Quality Norms
The Department of Telecommunications has asked sector regulator TRAI to make quality of service norms stricter in order to curb call drops and improve call quality, an official source said on Tuesday. The move comes after the Department of Telecommunications (DoT) collected feedback from the public through an IVRS call around call drop, quality of...
-
Call Drop Issue More Severe Indoors, Says DoT
The Department of Telecom (DoT) had launched an IVRS system in Delhi, Mumbai, Uttar Pradesh, Uttarakhand, Maharashtra and Goa on December 2016.
-
Government Launches Integrated Voice Response System Platform To Tackle Call Drops
In a bid to tackle the call drop menace, Government has launched an Integrated Voice Response System (IVRS) system at multiple locations including Delhi and Mumbai to obtain direct feedback from subscribers on call quality.
-
Call Drops: Telecom Operators to Install 150,000 More Towers by March 2017
DoT has also launched an Integrated Voice Response System (IVRS) for feedback from telecom subscribers.
-
Soon, Dial '1955' To Give Your Feedback On Call Drops
The government plans to launch toll-free number '1955' to record the feedback of telecom subscribers on the issue of call drops. "Short code 1955 has been allotted for IVRS system on call drop," an official source said. Provisioning of this number will be mandatory for telecom operators and should be accessible for local and STD calling.
-
Government Planning Customer Feedback Platform for Call Drops, Says Manoj Sinha
The Communications Minister was briefing media after holding a meeting with telecom service providers' CEOs on the call drop issue.
