Citizen's Charter and Grievance Redressal Bill: What it offers
Published On: December 20, 2011 | Duration: 1 min, 31 sec
The government will introduce in parliament today a bill that is intended to prove its commitment to fighting corruption among government officers. The Citizens Right to Grievance Redress Bill clearly outlines the responsibilities of government departments towards citizens - and how someone who is denied the service due to them can take action.
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