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Opinion | Why 10-Minute Delivery Model Is Under Pressure In India
Indias booming quick-commerce industry is on notice. In a New Years Eve flash strike, more than 200,000 riders refused to ferry food, grocery and other orders nationwide.
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Deepinder Goyal Reveals Most Common "Scams" Customers And Delivery Riders Try On Zomato
Deepinder Goyal claims customers commit "insane frauds", such as placing their own hair in food and then raising a complaint for a refund.
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Zomato CEO Deepinder Goyal On Why Co-Founders Left, Gig Work, Childhood Trauma
Speaking on entrepreneur Raj Shamanis podcast, Deepinder Goyal said that the term "co-founder" should not be conflated with permanence.
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"They Earned Rs 102 Per Hour In 2025": Zomato Boss Defends Gig Work Model
Deepinder Goyal said Zomato delivery partners' average earnings per hour, excluding tips, stood at Rs 102 in 2025.
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"Not A Rant": Raghav Chadha Urges Companies To Treat Gig Workers As Human Beings
Rajya Sabha member Raghav Chadha spent New Year's Eve with delivery riders from Zomato, Swiggy and other food delivery platforms in Old Rajinder Nagar and heard firsthand their grievances and challenges they face in the gig economy.
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"Not Asking To Drive Fast": Deepinder Goyal Explains How 10-Minute Deliveries Work
The 10-minute delivery promise is enabled by the density of stores around customers' homes, explains Deepinder Goyal.
-
"Delivery Agents Don't Have Timer": Zomato CEO Explains 10-Minute Model
Zomato co-founder and CEO Deepinder Goyal clarified that delivery partners are not shown the promised delivery time on their apps and do not operate under countdown timers.
-
"If System Was Unfair...": Deepinder Goyal On Gig Workers' Strike
Delivery platforms Zomato and Blinkit have achieved record delivery numbers on New Year's Eve, despite calls for strikes over the past few days, said their founder and Chief Executive Officer Deepinder Goyal today.
-
"Demand For Fair Pay Is Just": Raghav Chadha's New Year's Eve With Gig Workers
Aam Aadmi Party (AAP) Rajya Sabha member Raghav Chadha spent New Year's Eve with gig workers, who held a nationwide strike stressing their demands of fair pay, humane working conditions and social security.
-
Swiggy, Zomato, Zepto Delivery Strike: Will You Still Get Your New Year's Eve Food Delivery
Ordering early, keeping alternatives ready, and avoiding last-minute dependence on delivery apps can go a long way in ensuring your New Year's Eve plans stay on track.
-
Zomato, Swiggy Hike Gig Workers' Payout Amid Strike Call On New Year's Eve
Food delivery platforms Zomato and Swiggy are offering more incentives to their delivery partners, a standard practice they follow on festive periods, to ensure minimal disruptions in services on New Year's Eve amid strike call by gig workers' unions
-
Delivery Workers' Strike: Survey Highlights Low Wages, Other Challenges
Delivery workers are nothing short of a godsend for many in India's cities. They zip through heavy traffic, pollution, and harsh weather to bring hot food and groceries to consumers. But behind the wheel, they fight a silent battle for survival.
-
Swiggy, Zomato Gig Workers Call For All-India Strike On December 25, 31
Delivery and gig workers from major e-commerce, food delivery, and home service platforms, including Swiggy, Zomato, Zepto, Blinkit, Amazon, Flipkart, and other E-Commerce aggregator companies, are observing an all-India strike on December 25 and 31.
-
After Viral Video, X Users Discuss How Small Gestures Can Help Food Delivery Riders
In a recent viral video, a food delivery agent alleged that a customer behaved impolitely and didn't offer him water after a long walk. The post has sparked a lot of debates online.
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Zomato Agent Shares Interaction With "Rude" Customer In Bengaluru, Viral Video Divides Internet
In a viral post, a Zomato agent explains how he had to walk a long distance to deliver an order at a customer's doorstep. He found the latter's behaviour rude, but the video has received mixed reactions.
-
Opinion | Why 10-Minute Delivery Model Is Under Pressure In India
Indias booming quick-commerce industry is on notice. In a New Years Eve flash strike, more than 200,000 riders refused to ferry food, grocery and other orders nationwide.
-
Deepinder Goyal Reveals Most Common "Scams" Customers And Delivery Riders Try On Zomato
Deepinder Goyal claims customers commit "insane frauds", such as placing their own hair in food and then raising a complaint for a refund.
-
Zomato CEO Deepinder Goyal On Why Co-Founders Left, Gig Work, Childhood Trauma
Speaking on entrepreneur Raj Shamanis podcast, Deepinder Goyal said that the term "co-founder" should not be conflated with permanence.
-
"They Earned Rs 102 Per Hour In 2025": Zomato Boss Defends Gig Work Model
Deepinder Goyal said Zomato delivery partners' average earnings per hour, excluding tips, stood at Rs 102 in 2025.
-
"Not A Rant": Raghav Chadha Urges Companies To Treat Gig Workers As Human Beings
Rajya Sabha member Raghav Chadha spent New Year's Eve with delivery riders from Zomato, Swiggy and other food delivery platforms in Old Rajinder Nagar and heard firsthand their grievances and challenges they face in the gig economy.
-
"Not Asking To Drive Fast": Deepinder Goyal Explains How 10-Minute Deliveries Work
The 10-minute delivery promise is enabled by the density of stores around customers' homes, explains Deepinder Goyal.
-
"Delivery Agents Don't Have Timer": Zomato CEO Explains 10-Minute Model
Zomato co-founder and CEO Deepinder Goyal clarified that delivery partners are not shown the promised delivery time on their apps and do not operate under countdown timers.
-
"If System Was Unfair...": Deepinder Goyal On Gig Workers' Strike
Delivery platforms Zomato and Blinkit have achieved record delivery numbers on New Year's Eve, despite calls for strikes over the past few days, said their founder and Chief Executive Officer Deepinder Goyal today.
-
"Demand For Fair Pay Is Just": Raghav Chadha's New Year's Eve With Gig Workers
Aam Aadmi Party (AAP) Rajya Sabha member Raghav Chadha spent New Year's Eve with gig workers, who held a nationwide strike stressing their demands of fair pay, humane working conditions and social security.
-
Swiggy, Zomato, Zepto Delivery Strike: Will You Still Get Your New Year's Eve Food Delivery
Ordering early, keeping alternatives ready, and avoiding last-minute dependence on delivery apps can go a long way in ensuring your New Year's Eve plans stay on track.
-
Zomato, Swiggy Hike Gig Workers' Payout Amid Strike Call On New Year's Eve
Food delivery platforms Zomato and Swiggy are offering more incentives to their delivery partners, a standard practice they follow on festive periods, to ensure minimal disruptions in services on New Year's Eve amid strike call by gig workers' unions
-
Delivery Workers' Strike: Survey Highlights Low Wages, Other Challenges
Delivery workers are nothing short of a godsend for many in India's cities. They zip through heavy traffic, pollution, and harsh weather to bring hot food and groceries to consumers. But behind the wheel, they fight a silent battle for survival.
-
Swiggy, Zomato Gig Workers Call For All-India Strike On December 25, 31
Delivery and gig workers from major e-commerce, food delivery, and home service platforms, including Swiggy, Zomato, Zepto, Blinkit, Amazon, Flipkart, and other E-Commerce aggregator companies, are observing an all-India strike on December 25 and 31.
-
After Viral Video, X Users Discuss How Small Gestures Can Help Food Delivery Riders
In a recent viral video, a food delivery agent alleged that a customer behaved impolitely and didn't offer him water after a long walk. The post has sparked a lot of debates online.
-
Zomato Agent Shares Interaction With "Rude" Customer In Bengaluru, Viral Video Divides Internet
In a viral post, a Zomato agent explains how he had to walk a long distance to deliver an order at a customer's doorstep. He found the latter's behaviour rude, but the video has received mixed reactions.
