Whatsapp Business
-
{
- All
- News
- Videos
-
Meta Introduces Token-Based Pricing for WhatsApp Business AI Agent, Revises Platform Charges
WhatsApp Business announced a new token-based billing model for the AI-powered Meta Business Agent on Wednesday. The Meta-owned messaging platform also reinstated charges for certain business messages as part of a major overhaul of the WhatsApp Business Platform's pricing structure. Instead of individual messages, businesses using the Meta Business...
-
WhatsApp Launches Business AI With Automated Customer Support for Small Businesses in India
WhatsApp on Friday announced a new feature aimed at providing customer support using artificial intelligence (AI). Dubbed Business AI, it is being introduced within the WhatsApp Business app. As per the Meta-owned platform, Business AI can help businesses automate customer interactions, respond to queries around the clock, and drive sales. It does ...
-
WhatsApp Working on Business Chat Filtering Feature That Could Offer Tidier Chat List: Report
WhatsApp is reportedly developing a new feature designed to help Android users better organise conversations with businesses. It is expected to help users to reduce clutter and spam. WhatsApp currently shows messages from business accounts alongside regular chats in the main chat list. Business messages will reportedly automatically be moved to a d...
-
WhatsApp Blocks AI Firms From Offering Chatbot Access via WhatsApp Business API
WhatsApp has updated its Business Solution policy to ban third-party artificial intelligence (AI) chatbot providers from the platform. The changes will come into force early next year. It will effectively stop OpenAI, Perplexity, among other AI assistant companies from offering their services on the instant messaging app. This move will make Meta A...
-
WhatsApp Business to Soon Get AI Chatbot That Can Make Product Recommendations
WhatsApp Business users will soon get to use two new features, Meta announced on Tuesday. The company unveiled new features for businesses at its global Conversations conference in Miami. The first feature is aimed at larger businesses that will soon be able to receive and make voice calls to customers.
-
WhatsApp Business Rolling Out AI Chatbot and Meta Verified Badge, India Among First Markets to Get It
WhatsApp Business is getting multiple new features, including a major artificial intelligence (AI) upgrade to help business owners intelligently automate some of their communication on the platform. The social media giant announced a new AI-powered chatbot for WhatsApp Business during an event in São Paulo. It has also rolled out the Meta Verified...
-
WhatsApp Business Users Jump Four-Fold In 3 Years
Meta Platforms' WhatsApp Business application is now catering to more than 200 million users on its platform, a four-fold jump from about three years ago, chief Mark Zuckerberg said on Tuesday.
-
Around 95 Percent WhatsApp Users in India Receive Pesky Calls, SMS Through Online Business: Survey
Around 76 percent of respondents have claimed that they have noticed a rise in pesky calls or SMS based on their conversations with WhatsApp business accounts and their activity on Facebook or Instagram, online survey firm LocalCircles said on Wednesday.
-
WhatsApp Business Chat to Drive Sales Sooner Than the Metaverse, Meta CEO Mark Zuckerberg Says
WhatsApp Business chat and Messenger will drive Meta's next wave of sales growth, Meta CEO Mark Zuckerberg said on Thursday. The company's Chief Executive is said to have described the WhatsApp and Messenger as being "very early in monetizing" compared to Facebook and Instagram. Zuckerberg was addressing concerns at a company-wide meeting which was...
-
WhatsApp Business Beta Users Nudged to Link Facebook, Instagram Accounts to Reach More Users
WhatsApp Business, the Meta-owned instant messaging app for business users, is testing a banner showing Android users the advantages of linking their Facebook and Instagram accounts on the app. Linking accounts can redirect potential customers to the WhatsApp accounts of the businesses they are interested in via Instagram and Facebook as well, acco...
-
WhatsApp to Warn Businesses Violating its Commerce Policy, Developing New ‘Kept’ Messages Section: Report
WhatsApp is working on a feature to warn business that are in violation of its Commerce Policy, according to a feature tracker. The company’s policy for businesses was updated in 2021 with details of goods and services that are banned on the platform. Meanwhile, WhatsApp has also been spotted working on a section for users to “keep” messages ...
-
WhatsApp Premium Subscription Model Under Testing for Business Profiles: Report
WhatsApp Premium is being tested for WhatsApp Business on Android, Desktop and iOS, as per a report. Under this model, users may subscribe to WhatsApp Premium and get multiple features.
-
WhatsApp May Soon Make It Easier for Businesses to Create New Orders in Chats
WhatsApp has been spotted working on a new feature to make it easier for businesses to create new orders for customers available on the platform. It is said to allow business users on WhatsApp to create and send orders to their customers directly from the chat screen.
-
WhatsApp Communities Tab on Android Under Testing, 'Order' Shortcut for Business Users
WhatsApp is found to be working on a dedicated Communities tab for its Android users that would allow them to access all their communities from a single screen. Separately, WhatsApp for Android is found to be getting an 'Order' shortcut specifically to help business users quickly create new orders from the chats screen.
-
WhatsApp Spotted Developing New Interface With Ability to Share Profile Links for Business Users
WhatsApp has been spotted working on a new interface for business accounts that appears to allow them to share a short link with customers. It would replace the existing QR code sharing option.
-
Meta Introduces Token-Based Pricing for WhatsApp Business AI Agent, Revises Platform Charges
WhatsApp Business announced a new token-based billing model for the AI-powered Meta Business Agent on Wednesday. The Meta-owned messaging platform also reinstated charges for certain business messages as part of a major overhaul of the WhatsApp Business Platform's pricing structure. Instead of individual messages, businesses using the Meta Business...
-
WhatsApp Launches Business AI With Automated Customer Support for Small Businesses in India
WhatsApp on Friday announced a new feature aimed at providing customer support using artificial intelligence (AI). Dubbed Business AI, it is being introduced within the WhatsApp Business app. As per the Meta-owned platform, Business AI can help businesses automate customer interactions, respond to queries around the clock, and drive sales. It does ...
-
WhatsApp Working on Business Chat Filtering Feature That Could Offer Tidier Chat List: Report
WhatsApp is reportedly developing a new feature designed to help Android users better organise conversations with businesses. It is expected to help users to reduce clutter and spam. WhatsApp currently shows messages from business accounts alongside regular chats in the main chat list. Business messages will reportedly automatically be moved to a d...
-
WhatsApp Blocks AI Firms From Offering Chatbot Access via WhatsApp Business API
WhatsApp has updated its Business Solution policy to ban third-party artificial intelligence (AI) chatbot providers from the platform. The changes will come into force early next year. It will effectively stop OpenAI, Perplexity, among other AI assistant companies from offering their services on the instant messaging app. This move will make Meta A...
-
WhatsApp Business to Soon Get AI Chatbot That Can Make Product Recommendations
WhatsApp Business users will soon get to use two new features, Meta announced on Tuesday. The company unveiled new features for businesses at its global Conversations conference in Miami. The first feature is aimed at larger businesses that will soon be able to receive and make voice calls to customers.
-
WhatsApp Business Rolling Out AI Chatbot and Meta Verified Badge, India Among First Markets to Get It
WhatsApp Business is getting multiple new features, including a major artificial intelligence (AI) upgrade to help business owners intelligently automate some of their communication on the platform. The social media giant announced a new AI-powered chatbot for WhatsApp Business during an event in São Paulo. It has also rolled out the Meta Verified...
-
WhatsApp Business Users Jump Four-Fold In 3 Years
Meta Platforms' WhatsApp Business application is now catering to more than 200 million users on its platform, a four-fold jump from about three years ago, chief Mark Zuckerberg said on Tuesday.
-
Around 95 Percent WhatsApp Users in India Receive Pesky Calls, SMS Through Online Business: Survey
Around 76 percent of respondents have claimed that they have noticed a rise in pesky calls or SMS based on their conversations with WhatsApp business accounts and their activity on Facebook or Instagram, online survey firm LocalCircles said on Wednesday.
-
WhatsApp Business Chat to Drive Sales Sooner Than the Metaverse, Meta CEO Mark Zuckerberg Says
WhatsApp Business chat and Messenger will drive Meta's next wave of sales growth, Meta CEO Mark Zuckerberg said on Thursday. The company's Chief Executive is said to have described the WhatsApp and Messenger as being "very early in monetizing" compared to Facebook and Instagram. Zuckerberg was addressing concerns at a company-wide meeting which was...
-
WhatsApp Business Beta Users Nudged to Link Facebook, Instagram Accounts to Reach More Users
WhatsApp Business, the Meta-owned instant messaging app for business users, is testing a banner showing Android users the advantages of linking their Facebook and Instagram accounts on the app. Linking accounts can redirect potential customers to the WhatsApp accounts of the businesses they are interested in via Instagram and Facebook as well, acco...
-
WhatsApp to Warn Businesses Violating its Commerce Policy, Developing New ‘Kept’ Messages Section: Report
WhatsApp is working on a feature to warn business that are in violation of its Commerce Policy, according to a feature tracker. The company’s policy for businesses was updated in 2021 with details of goods and services that are banned on the platform. Meanwhile, WhatsApp has also been spotted working on a section for users to “keep” messages ...
-
WhatsApp Premium Subscription Model Under Testing for Business Profiles: Report
WhatsApp Premium is being tested for WhatsApp Business on Android, Desktop and iOS, as per a report. Under this model, users may subscribe to WhatsApp Premium and get multiple features.
-
WhatsApp May Soon Make It Easier for Businesses to Create New Orders in Chats
WhatsApp has been spotted working on a new feature to make it easier for businesses to create new orders for customers available on the platform. It is said to allow business users on WhatsApp to create and send orders to their customers directly from the chat screen.
-
WhatsApp Communities Tab on Android Under Testing, 'Order' Shortcut for Business Users
WhatsApp is found to be working on a dedicated Communities tab for its Android users that would allow them to access all their communities from a single screen. Separately, WhatsApp for Android is found to be getting an 'Order' shortcut specifically to help business users quickly create new orders from the chats screen.
-
WhatsApp Spotted Developing New Interface With Ability to Share Profile Links for Business Users
WhatsApp has been spotted working on a new interface for business accounts that appears to allow them to share a short link with customers. It would replace the existing QR code sharing option.
