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Call Centre Giant Using AI To Remove Indian Accent For Western Customers
The AI-driven solution has been developed by Palo Alto-based startup Sanas which also includes background noise cancellation technology.
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Callers For Dollars - Inside India's Scam Call Centres
In late September, a woman in National City, California, received a voice message on her phone saying she was in trouble with the Internal Revenue Service (IRS) over "tax evasion or tax fraud".
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US Charges 32 Indians In Ahmedabad-Based Call Centre Scam
The US Justice Department charged 61 people and entities on Thursday with taking part in a scam involving India-based call centers where agents impersonated Internal Revenue Service, immigration and other federal officials and demanded payments for non-existent debts.
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Call centres in India used to scam Americans for millions
Federal authorities have cracked down on a California-based company that used the services of call centres in India to make fake, very often threatening, debt collector calls to consumers in the US.
-
Call Centre Giant Using AI To Remove Indian Accent For Western Customers
The AI-driven solution has been developed by Palo Alto-based startup Sanas which also includes background noise cancellation technology.
-
Callers For Dollars - Inside India's Scam Call Centres
In late September, a woman in National City, California, received a voice message on her phone saying she was in trouble with the Internal Revenue Service (IRS) over "tax evasion or tax fraud".
-
US Charges 32 Indians In Ahmedabad-Based Call Centre Scam
The US Justice Department charged 61 people and entities on Thursday with taking part in a scam involving India-based call centers where agents impersonated Internal Revenue Service, immigration and other federal officials and demanded payments for non-existent debts.
-
Call centres in India used to scam Americans for millions
Federal authorities have cracked down on a California-based company that used the services of call centres in India to make fake, very often threatening, debt collector calls to consumers in the US.
