Customer Service Training
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BSNL Partners India Post to Expand SIM Sales and Mobile Services Across India
BSNL and the Department of Posts have entered into a one-year agreement to provide BSNL SIM cards and mobile recharge facilities through India Post’s vast network of 1.65 lakh post offices. Under this partnership, BSNL will deliver SIM inventory and training, while post offices will manage customer onboarding and secure transactions. Following a ...
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Staff Training, CCTV Monitoring: Delhi Government's Plans To Make Buses Safer
In response to growing complaints about rash driving, skipped bus stops and misbehaviour by Delhi Transport Corporation staff, the Delhi government announced a mandatory training programme for its bus drivers and conductors.
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Foul-Mouthed AI Bot Takes Customer Service Training To A New Level
Artificial Intelligence is being used for a novel purpose: training customer service staff to handle irate customers through an AI-powered, foul-mouthed robot.
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Airtel and Google Cloud Enter a Strategic Partnership to Build AI-Powered Cloud Services for Enterprises
Airtel and Google Cloud have collaborated to build and deploy artificial intelligence (AI)-powered cloud services for enterprises in the Indian market. Through this partnership, Airtel aims to use Google’s cloud solution suite and build server-based services including various analytics tools, IoT products, and more. The telecom operator also plan...
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Indian Railways Working on 'Super App' With Features Offered by Multiple Apps: Report
Indian Railways working on an app that will perform several functions, allowing users to access a single app for a variety of services offered by the railways, according to a report. While customers currently have to download multiple apps to book tickets or check their PNR status and track the progress of a train, a new and unified app will combin...
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Wag Pet Care Platform Starts Accepting Dogecoin in Payment for Services
Wag, an American pet-care services company, has now decided to jump onto the bandwagon and accept cryptocurrency, including Dogecoin, as payment through BitPay. It said pet parents can use cryptocurrency to purchase credits, that can be used to pay for on-demand dog walks, overnight care, pet training,
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IRCTC Launches Online Bus Booking Services
Indian Railway Catering and Tourism Corporation Limited (IRCTC) said on Friday that it has launched an online bus booking service that went live on January 29. It will give last mile connectivity to the travellers already using the IRCTC services for booking train and flight tickets.
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Amazon India Launches Train Ticket Booking Service in Partnership With IRCTC
Amazon India has partnered with Indian Railway Catering and Tourism Corporation (IRCTC) to let passengers book train tickets on the e-retail platform. As of now, the booking feature is only available on Amazon’s mobile website or the app for Android users only. Amazon boasts of several helpful features to make the booking process convenient for c...
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Bill Gates Invests $78 Million in Satellite Antenna Firm Kymeta
Bill Gates is leading satellite antenna firm Kymeta’s latest funding round with a $78 million investment. The company plans to launch a monthly subscription service for satellite-based internet to government customers later this year.
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Amazon Begins Rolling Out Bigger UPS and FedEx-Style Delivery Trucks
Amazon is launching a new fleet of bigger, boxier trucks like those favoured by rival package carriers United Parcel Service and FedEx, as it fights to fix widespread pandemic-fueled delivery delays that sent customers into the arms of competitors like Walmart.
-
BSNL Partners India Post to Expand SIM Sales and Mobile Services Across India
BSNL and the Department of Posts have entered into a one-year agreement to provide BSNL SIM cards and mobile recharge facilities through India Post’s vast network of 1.65 lakh post offices. Under this partnership, BSNL will deliver SIM inventory and training, while post offices will manage customer onboarding and secure transactions. Following a ...
-
Staff Training, CCTV Monitoring: Delhi Government's Plans To Make Buses Safer
In response to growing complaints about rash driving, skipped bus stops and misbehaviour by Delhi Transport Corporation staff, the Delhi government announced a mandatory training programme for its bus drivers and conductors.
-
Foul-Mouthed AI Bot Takes Customer Service Training To A New Level
Artificial Intelligence is being used for a novel purpose: training customer service staff to handle irate customers through an AI-powered, foul-mouthed robot.
-
Airtel and Google Cloud Enter a Strategic Partnership to Build AI-Powered Cloud Services for Enterprises
Airtel and Google Cloud have collaborated to build and deploy artificial intelligence (AI)-powered cloud services for enterprises in the Indian market. Through this partnership, Airtel aims to use Google’s cloud solution suite and build server-based services including various analytics tools, IoT products, and more. The telecom operator also plan...
-
Indian Railways Working on 'Super App' With Features Offered by Multiple Apps: Report
Indian Railways working on an app that will perform several functions, allowing users to access a single app for a variety of services offered by the railways, according to a report. While customers currently have to download multiple apps to book tickets or check their PNR status and track the progress of a train, a new and unified app will combin...
-
Wag Pet Care Platform Starts Accepting Dogecoin in Payment for Services
Wag, an American pet-care services company, has now decided to jump onto the bandwagon and accept cryptocurrency, including Dogecoin, as payment through BitPay. It said pet parents can use cryptocurrency to purchase credits, that can be used to pay for on-demand dog walks, overnight care, pet training,
-
IRCTC Launches Online Bus Booking Services
Indian Railway Catering and Tourism Corporation Limited (IRCTC) said on Friday that it has launched an online bus booking service that went live on January 29. It will give last mile connectivity to the travellers already using the IRCTC services for booking train and flight tickets.
-
Amazon India Launches Train Ticket Booking Service in Partnership With IRCTC
Amazon India has partnered with Indian Railway Catering and Tourism Corporation (IRCTC) to let passengers book train tickets on the e-retail platform. As of now, the booking feature is only available on Amazon’s mobile website or the app for Android users only. Amazon boasts of several helpful features to make the booking process convenient for c...
-
Bill Gates Invests $78 Million in Satellite Antenna Firm Kymeta
Bill Gates is leading satellite antenna firm Kymeta’s latest funding round with a $78 million investment. The company plans to launch a monthly subscription service for satellite-based internet to government customers later this year.
-
Amazon Begins Rolling Out Bigger UPS and FedEx-Style Delivery Trucks
Amazon is launching a new fleet of bigger, boxier trucks like those favoured by rival package carriers United Parcel Service and FedEx, as it fights to fix widespread pandemic-fueled delivery delays that sent customers into the arms of competitors like Walmart.
