Complaint Redressal
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Consumer Court Slaps Rs 16 Lakh Refund Order On Skoda For Faulty Car, Service Negligence
Skoda has been ordered to refund Rs 16.73 lakh to the customer over a faulty car and poor service, sparking legal action.
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Now, Solutions To Public Complaints Only A WhatsApp Message Away In Hyderabad
If you are a resident of Hyderabad, registering a complaint to the authorities and getting your issue resolved is only a WhatsApp message away. Hyderabad district Collector on Monday launched a dedicated WhatsApp-based grievance redressal system
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90% Of Public Grievances Received In 2024 Redressed: Government In Lok Sabha
Out of over 29 lakh public grievances received by the government through a dedicated online platform, around 26.45 lakh were redressed in 2024, the Lok Sabha was informed on Wednesday.
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On Misleading Ads , Supreme Court Deadline To States To Deal With Complaints
Observing that misleading advertisements could cause great harm to the society, the Supreme Court set a 2-month deadline for the states and union territories to create a grievance redressal mechanism to deal with complaints against such ads.
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X User Applauds Big Basket, Company Says, "We'll Do Our Best To Sort This Issue"
A woman took to X to praise Big Basket for a combo pack including sanitary pads and ice cream. But the company responded as if it were a complaint.
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Delhi's 'Green War Room' Starts 24x7 Monitoring Of Air Pollution In City
The Delhi government's control centre to monitor air pollution and redress complaints - 'Green War Room' - started functioning round-the-clock with a larger team of analysts and experts from Tuesday, Environment Minister Gopal Rai said.
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Government May Set Up Committees to Redress User Grievance Against Social Media Platforms: Officials
The government plans to set up appellate committees to redress grievances that users may have against the way social media platforms initially addressed their complaints regarding content and other issues, officials said. Amendments may provide for social media platforms to acknowledge within 24 hours user complaints and resolve them within 15 days...
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Complaints Response Time Cut To 30 From 45 Days On Government Website
The centre has decided to reduce resolution time of public grievances, raised on a dedicated portal, to a maximum of 30 days from the existing 45 days.
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Ola, Uber, Others Warned Of Action By Government Amid "Rising Complaints"
Cab aggregators, including Ola and Uber, have been warned of strict action unless they improve their systems and redress rising consumer complaints, a senior government official said today.
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More Than 1,600 Complaints Received Against Judiciary In Last 5 Years: Centre
Over 1,600 complaints were received in the Centralised Public Grievance Redress and Monitoring System (CPGRAMS) on the functioning of the judiciary, including judicial corruption, during the last five years, the Rajya Sabha was informed today.
-
Consumer Court Slaps Rs 16 Lakh Refund Order On Skoda For Faulty Car, Service Negligence
Skoda has been ordered to refund Rs 16.73 lakh to the customer over a faulty car and poor service, sparking legal action.
-
Now, Solutions To Public Complaints Only A WhatsApp Message Away In Hyderabad
If you are a resident of Hyderabad, registering a complaint to the authorities and getting your issue resolved is only a WhatsApp message away. Hyderabad district Collector on Monday launched a dedicated WhatsApp-based grievance redressal system
-
90% Of Public Grievances Received In 2024 Redressed: Government In Lok Sabha
Out of over 29 lakh public grievances received by the government through a dedicated online platform, around 26.45 lakh were redressed in 2024, the Lok Sabha was informed on Wednesday.
-
On Misleading Ads , Supreme Court Deadline To States To Deal With Complaints
Observing that misleading advertisements could cause great harm to the society, the Supreme Court set a 2-month deadline for the states and union territories to create a grievance redressal mechanism to deal with complaints against such ads.
-
X User Applauds Big Basket, Company Says, "We'll Do Our Best To Sort This Issue"
A woman took to X to praise Big Basket for a combo pack including sanitary pads and ice cream. But the company responded as if it were a complaint.
-
Delhi's 'Green War Room' Starts 24x7 Monitoring Of Air Pollution In City
The Delhi government's control centre to monitor air pollution and redress complaints - 'Green War Room' - started functioning round-the-clock with a larger team of analysts and experts from Tuesday, Environment Minister Gopal Rai said.
-
Government May Set Up Committees to Redress User Grievance Against Social Media Platforms: Officials
The government plans to set up appellate committees to redress grievances that users may have against the way social media platforms initially addressed their complaints regarding content and other issues, officials said. Amendments may provide for social media platforms to acknowledge within 24 hours user complaints and resolve them within 15 days...
-
Complaints Response Time Cut To 30 From 45 Days On Government Website
The centre has decided to reduce resolution time of public grievances, raised on a dedicated portal, to a maximum of 30 days from the existing 45 days.
-
Ola, Uber, Others Warned Of Action By Government Amid "Rising Complaints"
Cab aggregators, including Ola and Uber, have been warned of strict action unless they improve their systems and redress rising consumer complaints, a senior government official said today.
-
More Than 1,600 Complaints Received Against Judiciary In Last 5 Years: Centre
Over 1,600 complaints were received in the Centralised Public Grievance Redress and Monitoring System (CPGRAMS) on the functioning of the judiciary, including judicial corruption, during the last five years, the Rajya Sabha was informed today.
