Apple Support
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Apple's Support App Reportedly Updated With AI-Powered Chatbot
Apple’s first artificial intelligence (AI) chatbot is reportedly being rolled out to some users. As per the report, the chatbot is available within the Apple Support app, and is called the Support Assistant. It is said to assist users with common issues around users’ devices and the company’s services.
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Apple Announces 'Shop with a Specialist over Video' Service in India for Tailored Buying Recommendations
Apple on Wednesday introduced its ‘Shop with a Specialist over Video’ service in India. It enables customers to connect with knowledgeable Apple Specialists over a video call to get personalised buying recommendations, compare different product models, see available purchase options, and learn more about Apple devices. The service is offered in...
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Apple Plans to Drop Chat Support for Customers on X, YouTube Soon: Report
Apple will reportedly stop providing assistance to the users on social media platforms including X (formerly known as Twitter) as well as YouTube and the Apple Support Community online forum. A recent report has claimed that the Apple customer chat support functionality will be dropped from the platforms in October.
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iPhone 14 Pro, iPhone 14 Pro Max Users Complain About Horizontal lines on Display: Report
Apple iPhone 14 Pro and iPhone 14 Pro Max users are reportedly seeing horizontal lines flashing across their display when waking from sleep or starting up. As per user reports on Reddit and Apple's community forum, several owners find that the lines appear at random in multiple colours and disappear a few seconds later.
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Apple Support Gets Twitter Account, Instantly Gets 50,000 Followers
The new account prompted immediate cheers on Twitter. One fan was Jack Dorsey (@jack), chief executive of the social media platform.
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Apple Launches Support Page On Twitter, Instantly Gets Over 60,000 Followers
Apple Inc launched a new Twitter account today dedicated to customer support, a move that expanded the company's social media presence and prompted immediate reaction from users complaining about their devices.
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Apple's Support App Reportedly Updated With AI-Powered Chatbot
Apple’s first artificial intelligence (AI) chatbot is reportedly being rolled out to some users. As per the report, the chatbot is available within the Apple Support app, and is called the Support Assistant. It is said to assist users with common issues around users’ devices and the company’s services.
-
Apple Announces 'Shop with a Specialist over Video' Service in India for Tailored Buying Recommendations
Apple on Wednesday introduced its ‘Shop with a Specialist over Video’ service in India. It enables customers to connect with knowledgeable Apple Specialists over a video call to get personalised buying recommendations, compare different product models, see available purchase options, and learn more about Apple devices. The service is offered in...
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Apple Plans to Drop Chat Support for Customers on X, YouTube Soon: Report
Apple will reportedly stop providing assistance to the users on social media platforms including X (formerly known as Twitter) as well as YouTube and the Apple Support Community online forum. A recent report has claimed that the Apple customer chat support functionality will be dropped from the platforms in October.
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iPhone 14 Pro, iPhone 14 Pro Max Users Complain About Horizontal lines on Display: Report
Apple iPhone 14 Pro and iPhone 14 Pro Max users are reportedly seeing horizontal lines flashing across their display when waking from sleep or starting up. As per user reports on Reddit and Apple's community forum, several owners find that the lines appear at random in multiple colours and disappear a few seconds later.
-
Apple Support Gets Twitter Account, Instantly Gets 50,000 Followers
The new account prompted immediate cheers on Twitter. One fan was Jack Dorsey (@jack), chief executive of the social media platform.
-
Apple Launches Support Page On Twitter, Instantly Gets Over 60,000 Followers
Apple Inc launched a new Twitter account today dedicated to customer support, a move that expanded the company's social media presence and prompted immediate reaction from users complaining about their devices.
