The image, which was recently advertised on the Swedish clothing retail company's website in Britain, ignited an uproar on social media, with critics saying it was tone deaf and filled with racist undertones.
"We understand that many people are upset about the image. We, who work at H&M, can only agree," H&M said Monday in a statement to The Washington Post. "We are deeply sorry that the picture was taken, and we also regret the actual print. Therefore, we have not only removed the image from our channels, but also the garment from our product offering globally.
"It is obvious that our routines have not been followed properly. This is without any doubt. We will thoroughly investigate why this happened to prevent this type of mistake from happening again."
People took to Twitter on Monday, noting that other sweatshirts from the same line, including one reading, "Survival expert," were modeled by white children.
"So the black kid gets to wear the H&M sweater with "Coolest monkey in the jungle" and the white kid with "Survival expert". This is beyond disgusting. It's a projection of your neocolonial thinking. You won't see me anywhere near your shops these days," one poster offered.
Josiah Johnson, one of the creators of Comedy Central's "Legends of Chamberlain Heights," called out H&M on Twitter, which was abuzz with criticism from celebrities, journalists and social justice advocates.
"Woke up this morning shocked and embarrassed by this photo," music artist Abel Makkonen Tesfaye, better known as The Weeknd, wrote. "I'm deeply offended and will not be working with @ hm anymore . . . "
New York Times columnist Charles Blow asked H&M, "have you lost your damned minds?!?!?!"
So not to be sensitive to that is an everyday issue; it's not just the times we live in. This is a consciousness that we should all have at any time - not just at these heightened times."
Liebmann said incidents such as these used to blow over more quickly, but not in today's digital age. "We're much more sensitive and much more overt in expressing ourselves," she said, adding that H&M needs to address the issue and be sensitive with its other collections.
Still, some argued on Twitter that despite how it appeared, H&M may not have had that intention: "Am I the only one who doesn't feel h&m meant it like that with the black little baby in the monkey shirt? Kids wear little cute stuff like that all the time."
Other brands have had similar issues, including Abercrombie & Fitch, Urban Outfitters and Zara.
The international personal care brand Dove faced backlash late last year after running a video advertisement for body wash that appeared to show a black woman removing her shirt to reveal a white woman. As The Washington Post's Cleve Wootsen reported, Dove responded at the time with an apology saying it had "missed the mark in representing women of color thoughtfully."
(This story has not been edited by NDTV staff and is auto-generated from a syndicated feed.)
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