Ram Mohan Naidu: IndiGo Crisis and Passenger Chaos Caused By Internal Rostering Lapses
The Civil aviation minister has said internal crew rostering disruptions at IndiGo led to large-scale flight cancellations, affecting thousands of passengers. Despite assurances of compliance with new flight duty time norms, the airline faced operational failures, prompting regulatory action, show-cause notices to top executives, and directives to restructure operations and restore normal schedules.
