Indian Railways Complaints
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Court Directs Railways To Pay 10x Ticket Price After Passengers Denied Confirmed Seats
The complaint arose after four passengers found their confirmed berths were occupied by railway staff and they were forced to complete the journey standing.
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Watch: Passenger Praises Indian Railways As Cleaning Staff Arrives Within 2 Minutes Of Complaint
Cleaning staff arrive within two minutes of complaint on Delhi-Amritsar train, showcasing Indian Railways' improved service.
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Passenger Shows Insect In Egg Biryani Served On Train, Railways Seals Kitchen
"Punitive action has been taken against the service provider, and the kitchen unit has been sealed for comprehensive cleaning and pest control," IRCTC said in response to the food complaint.
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Train Passenger Flags Tea, Coffee Sold At Double Price; IRCTC Removes Staff, Manager From Service
IRCTC also added that e-pantry services will soon be introduced on trains, allowing passengers to book meals in advance through digital payments and helping eliminate such issues.
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Why OTP Alone Won't Work Anymore: RBI's New Digital Payment Rules Explained
Under the new framework, two-factor authentication (2FA) will become mandatory for all digital transactions, fundamentally changing how users pay via UPI, cards, and mobile wallets.
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Worms Found In Amul Curd On Vande Bharat, Indian Railways Summons Brand
IRCTC has sought an explanation from Amul after passengers complained of spoiled curd being served on a Vande Bharat train.
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Man Raises Overpricing, Vendor Misconduct Issue On Dakshin Express, IRCTC Responds
This incident raises questions about adherence to fixed rates during train journeys and the quality of services provided to passengers.
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Indian Railways Fines IRCTC Rs 60 Lakh After Insects Found In Food On Vande Bharat Express
The Railways took swift action and terminated the caterer’s contract responsible for the train's food
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Railways Fines Caterer Rs 10 Lakh Over Passenger Food Complaint On Vande Bharat
A passenger's complaint regarding the quality of food found on train number 21896 (Patna-Tatanagar Vande Bharat Express) on March 15 has been taken seriously, and a penalty of Rs 10 lakh has been imposed on IRCTC.
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Indian Railways Fine Caterer Rs 5000 After They Failed To Serve Morning Tea On Duronto Express
A passenger complaint triggered an IRCTC inquiry that exposed a catering lapse on a premium Duronto service.
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Rights Body Issues Notice to Railways Over Serving 'Only Halal Meat'
The NHRC has issued a notice to the Railways over a complaint that "only halal-processed meat" is served in trains, which creates an "unfair discrimination" and amounts to "violations of human rights".
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Missed The Train? Do Not Panic. Here Is How To Track Your Luggage
Watching your train fade away into the distance, along with your belongings, can be traumatic for many. This is what really happens and how you can prevent such a situation.
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Chennai Doctor Praises Indian Railways For Recovering His Lost Watch Within 50 Minutes
A Chennai-based doctor's post has gone viral after he claimed that the Railways staff managed to quickly track down his watch, forgotten on a Vande Bharat train.
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Lost Watch Found In 40 Minutes, Doctor's Vande Bharat Experience Wows Internet
The entire process of registering the complaint, following it up, and searching for the watch before eventually finding it, took less than 40 minutes.
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Court Directs Railways To Pay 10x Ticket Price After Passengers Denied Confirmed Seats
The complaint arose after four passengers found their confirmed berths were occupied by railway staff and they were forced to complete the journey standing.
-
Watch: Passenger Praises Indian Railways As Cleaning Staff Arrives Within 2 Minutes Of Complaint
Cleaning staff arrive within two minutes of complaint on Delhi-Amritsar train, showcasing Indian Railways' improved service.
-
Passenger Shows Insect In Egg Biryani Served On Train, Railways Seals Kitchen
"Punitive action has been taken against the service provider, and the kitchen unit has been sealed for comprehensive cleaning and pest control," IRCTC said in response to the food complaint.
-
Train Passenger Flags Tea, Coffee Sold At Double Price; IRCTC Removes Staff, Manager From Service
IRCTC also added that e-pantry services will soon be introduced on trains, allowing passengers to book meals in advance through digital payments and helping eliminate such issues.
-
Why OTP Alone Won't Work Anymore: RBI's New Digital Payment Rules Explained
Under the new framework, two-factor authentication (2FA) will become mandatory for all digital transactions, fundamentally changing how users pay via UPI, cards, and mobile wallets.
-
Worms Found In Amul Curd On Vande Bharat, Indian Railways Summons Brand
IRCTC has sought an explanation from Amul after passengers complained of spoiled curd being served on a Vande Bharat train.
-
Man Raises Overpricing, Vendor Misconduct Issue On Dakshin Express, IRCTC Responds
This incident raises questions about adherence to fixed rates during train journeys and the quality of services provided to passengers.
-
Indian Railways Fines IRCTC Rs 60 Lakh After Insects Found In Food On Vande Bharat Express
The Railways took swift action and terminated the caterer’s contract responsible for the train's food
-
Railways Fines Caterer Rs 10 Lakh Over Passenger Food Complaint On Vande Bharat
A passenger's complaint regarding the quality of food found on train number 21896 (Patna-Tatanagar Vande Bharat Express) on March 15 has been taken seriously, and a penalty of Rs 10 lakh has been imposed on IRCTC.
-
Indian Railways Fine Caterer Rs 5000 After They Failed To Serve Morning Tea On Duronto Express
A passenger complaint triggered an IRCTC inquiry that exposed a catering lapse on a premium Duronto service.
-
Rights Body Issues Notice to Railways Over Serving 'Only Halal Meat'
The NHRC has issued a notice to the Railways over a complaint that "only halal-processed meat" is served in trains, which creates an "unfair discrimination" and amounts to "violations of human rights".
-
Missed The Train? Do Not Panic. Here Is How To Track Your Luggage
Watching your train fade away into the distance, along with your belongings, can be traumatic for many. This is what really happens and how you can prevent such a situation.
-
Chennai Doctor Praises Indian Railways For Recovering His Lost Watch Within 50 Minutes
A Chennai-based doctor's post has gone viral after he claimed that the Railways staff managed to quickly track down his watch, forgotten on a Vande Bharat train.
-
Lost Watch Found In 40 Minutes, Doctor's Vande Bharat Experience Wows Internet
The entire process of registering the complaint, following it up, and searching for the watch before eventually finding it, took less than 40 minutes.
