Consumer Affairs
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Department of Consumer Affairs to Probe E-Commerce Platforms Over Hidden Cash-on-Delivery Charges
The Department of Consumer Affairs has launched an investigation into e-commerce platforms for allegedly imposing hidden charges on cash-on-delivery (COD) orders. These fees, often added during checkout, have triggered consumer complaints. Union Minister Pralhad Joshi called the practice a “dark pattern” that misleads and exploits buyers. The m...
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Centre Warns Traders Of Hoarding Food Items, Says Ample Stocks Available
Amid escalating tensions between India and Pakistan, Union Food and Consumer Affairs Minister Pralhad Joshi on Friday warned traders, wholesalers and retailers against hoarding of essential food items and asserted that the government has ample stocks
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Government Mulls Guidelines On Labelling 'Analogue Paneer' In Hotels, Restaurants
The Consumer Affairs Ministry is considering issuing guidelines to require hotels and restaurants to clearly mention when they use "analogue paneer" in the dishes served to customers, a top government official said on Monday.
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India's Ministry of Consumer Affairs Partners with Meta on Digital Consumer Protection Initiative
India's Ministry of Consumer Affairs and Meta have come together to launch a consumer awareness campaign called "Be an Empowered Consumer". The initiative, unveiled by Consumer Affairs Minister Pralhad Joshi and Meta's Chief Global Affairs Officer Joel Kaplan aims to enhance digital literacy and protection for online consumers.
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Government Launches Hackathon To Find Solution To Tackle 'Dark Patterns' On Some Online Platforms
The award will be distributed to the five winning teams on World Consumer Rights Day on March 15, 2024.
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Government Issues Rules for Influencers, Up to Rs. 50 Lakh Penalty for Not Disclosing 'Material' Interest
The government has now made it mandatory for social media influencers to disclose their "material" interest in endorsing products and services and violations can attract strict legal action, including ban on endorsements. Launching these guidelines at a press conference, Consumer Affairs Secretary Rohit Kumar Singh said the guidelines have been iss...
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Right to Repair Online Portal, NTH Mobile App, More Announced by Piyush Goyal
Food and Consumer Affairs Minister Piyush Goyal on Saturday launched a host of new initiatives, including the right to repair portal and an NTH mobile app and opened new premises of National Consumer Helpline centre in the national capital.
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India Planning to Adopt USB Type-C as Uniform Charging Port for Smartphones, Tablets, Laptops
A Central Inter-Ministerial Task Force reached a consensus on Wednesday towards the adoption of USB Type-C as the uniform charging port for electronic devices. It will be rolled out in a phased manner and could come into effect after 2024.
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Consumer Affairs Ministry To Refer Pending Cases To National Lok Adalat
The Consumer Affairs Ministry today said it will refer pending consumer cases to National Lok Adalat, which is scheduled to be held on November 12, for disposal through settlement.
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Man Wrongly Tags Ministry Of Civil Aviation. Read Their Hilarious Response
A Twitter user unintentionally tagged the Ministry of Civil Aviation in his complaint when he wanted to tag the Ministry of Consumer Affairs.
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Consumer Affairs Ministry Says Will Develop Framework to Protect Online Consumers From Fake Reviews
Department of Consumer Affairs (DoCA) says will develop a framework to keep a check on fake reviews posted on e-commerce websites to protect consumer interest. It will develop these frameworks after studying the present mechanism being followed by the e-commerce entities in India and best practices available globally.
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On Fake Reviews On e-Commerce Platforms, Centre's "Close Watch"
The Ministry of Consumer Affairs, Food and Public Distribution on Thursday said on Thursday it is keeping a close watch on fake reviews on e-Commerce platforms as it infringes on the rights of consumers.
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Amazon, Tata Raise Concerns About E-Commerce Rules With Centre: Sources
Online retailers including representatives from Amazon and Tata met government officials to raise concerns about tough new rules for e-commerce that were seen as a major blow for their business models, sources told NDTV on Saturday.
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Flash Sales Proposed to Be Banned on E-Commerce Websites as Government Plans to Tighten Rules
India proposed banning flash sales on e-commerce websites and said their affiliate entities should not be listed as sellers on their platforms, in a proposed tightening of rules that could hit Amazon and Walmart's Flipkart.
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Piyush Goyal New Consumer Affairs Minister After Ram Vilas Paswan's Death
Railways Minister Piyush Goyal has been given additional charge of Consumer Affairs, Food and Public Distribution after the death of Ram Vilas Paswan on Thursday, the Rashtrapati Bhavan said.
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Department of Consumer Affairs to Probe E-Commerce Platforms Over Hidden Cash-on-Delivery Charges
The Department of Consumer Affairs has launched an investigation into e-commerce platforms for allegedly imposing hidden charges on cash-on-delivery (COD) orders. These fees, often added during checkout, have triggered consumer complaints. Union Minister Pralhad Joshi called the practice a “dark pattern” that misleads and exploits buyers. The m...
-
Centre Warns Traders Of Hoarding Food Items, Says Ample Stocks Available
Amid escalating tensions between India and Pakistan, Union Food and Consumer Affairs Minister Pralhad Joshi on Friday warned traders, wholesalers and retailers against hoarding of essential food items and asserted that the government has ample stocks
-
Government Mulls Guidelines On Labelling 'Analogue Paneer' In Hotels, Restaurants
The Consumer Affairs Ministry is considering issuing guidelines to require hotels and restaurants to clearly mention when they use "analogue paneer" in the dishes served to customers, a top government official said on Monday.
-
India's Ministry of Consumer Affairs Partners with Meta on Digital Consumer Protection Initiative
India's Ministry of Consumer Affairs and Meta have come together to launch a consumer awareness campaign called "Be an Empowered Consumer". The initiative, unveiled by Consumer Affairs Minister Pralhad Joshi and Meta's Chief Global Affairs Officer Joel Kaplan aims to enhance digital literacy and protection for online consumers.
-
Government Launches Hackathon To Find Solution To Tackle 'Dark Patterns' On Some Online Platforms
The award will be distributed to the five winning teams on World Consumer Rights Day on March 15, 2024.
-
Government Issues Rules for Influencers, Up to Rs. 50 Lakh Penalty for Not Disclosing 'Material' Interest
The government has now made it mandatory for social media influencers to disclose their "material" interest in endorsing products and services and violations can attract strict legal action, including ban on endorsements. Launching these guidelines at a press conference, Consumer Affairs Secretary Rohit Kumar Singh said the guidelines have been iss...
-
Right to Repair Online Portal, NTH Mobile App, More Announced by Piyush Goyal
Food and Consumer Affairs Minister Piyush Goyal on Saturday launched a host of new initiatives, including the right to repair portal and an NTH mobile app and opened new premises of National Consumer Helpline centre in the national capital.
-
India Planning to Adopt USB Type-C as Uniform Charging Port for Smartphones, Tablets, Laptops
A Central Inter-Ministerial Task Force reached a consensus on Wednesday towards the adoption of USB Type-C as the uniform charging port for electronic devices. It will be rolled out in a phased manner and could come into effect after 2024.
-
Consumer Affairs Ministry To Refer Pending Cases To National Lok Adalat
The Consumer Affairs Ministry today said it will refer pending consumer cases to National Lok Adalat, which is scheduled to be held on November 12, for disposal through settlement.
-
Man Wrongly Tags Ministry Of Civil Aviation. Read Their Hilarious Response
A Twitter user unintentionally tagged the Ministry of Civil Aviation in his complaint when he wanted to tag the Ministry of Consumer Affairs.
-
Consumer Affairs Ministry Says Will Develop Framework to Protect Online Consumers From Fake Reviews
Department of Consumer Affairs (DoCA) says will develop a framework to keep a check on fake reviews posted on e-commerce websites to protect consumer interest. It will develop these frameworks after studying the present mechanism being followed by the e-commerce entities in India and best practices available globally.
-
On Fake Reviews On e-Commerce Platforms, Centre's "Close Watch"
The Ministry of Consumer Affairs, Food and Public Distribution on Thursday said on Thursday it is keeping a close watch on fake reviews on e-Commerce platforms as it infringes on the rights of consumers.
-
Amazon, Tata Raise Concerns About E-Commerce Rules With Centre: Sources
Online retailers including representatives from Amazon and Tata met government officials to raise concerns about tough new rules for e-commerce that were seen as a major blow for their business models, sources told NDTV on Saturday.
-
Flash Sales Proposed to Be Banned on E-Commerce Websites as Government Plans to Tighten Rules
India proposed banning flash sales on e-commerce websites and said their affiliate entities should not be listed as sellers on their platforms, in a proposed tightening of rules that could hit Amazon and Walmart's Flipkart.
-
Piyush Goyal New Consumer Affairs Minister After Ram Vilas Paswan's Death
Railways Minister Piyush Goyal has been given additional charge of Consumer Affairs, Food and Public Distribution after the death of Ram Vilas Paswan on Thursday, the Rashtrapati Bhavan said.
